About
Apartment Building
Live it. Love it! at Luma Headwaters. Located in south Orlando, near the intersection of the Central Florida Parkway and S John Young Parkway, Luma Headwaters provides upscale apartment living in a desirable location. Each apartment in our community offers quartz countertops, stainless steel appliances, stylish tile backsplash, oversized closets, and a washer and dryer. Some of our homes feature kitchen islands and built-in shelves. Residents in our community love chasing goals in our stylish state-of-the-art fitness center and staying cool in our pool area with private cabanas and a pavilion. We are pet friendly! We welcome up to three pets per apartment, have an onsite Bark Park and Pet Wash Station. 97% of Venterra communities are Top Rated and we look forward to adding Luma Headwaters to that list. Schedule a virtual or in-person tour to see what the fuss is about. You will experience a move-in so exceptional, we guarantee it with our Live it. Love it. Guarantee.TM We are here for you and available to take your call 24/7. Visit our website for updated office and tour hours!
Location
Hours
Reviews
4.7
433 reviews
5 stars
392
4 stars
11
3 stars2
2 stars5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Maintenance Quality
The maintenance team, especially Jose Moreno, received high praise for their promptness, professionalism, and effectiveness in resolving issues.
Community Atmosphere
Residents appreciate the sense of community fostered by staff events and friendly interactions, making them feel at home.
Cleanliness
The cleanliness of common areas and amenities is frequently highlighted, particularly the efforts of staff members like Yuderki.
Management Communication
While many reviews commend the staff's attentiveness, there are concerns about communication regarding maintenance delays and parking issues.
Pest Control Issues
Some residents reported pest problems, particularly with roaches, which have affected their living experience.
- ESEduardo Da Silva Santos5 days ago2.0I lived 3 years in Luma, in the first 2 years I was in a paradise, a beautiful apartment, a good laser area, and that's why I stayed at the end of the second year, I started to have problems with the upstairs resident she had 2 big dogs and because she was very big in addition to hearing the nails at dawn she dragged furniture, I made the complaint several times if it was getting boring, finally I even suggested that I move apartment at no cost, because I didn't want to leave there, but I had no answer , and to help I don't know if you changed the admistration, in the last year it was impossible to go out without smelling dog urine on the exits it is impossible to stay on the balcony, because the smell of marijuana was unbearable, and several times people using macinha in the pool area and in front of children, without visit control, weekend the pool full of people who are not residents, the pool was full of rats, cockroaches were starting to appear in the apartments and all this was reported and without change, after several attempts I decided to move, I tried Negotiate the fine for the amount of a rent the woman said no I was breaking the contract! In other words, it comes out anyway! But here's my observation! It was already very good and many good residents just like us are leaving there
- AVAlexander VillegasJan 4, 20265.0Tuve la oportunidad de visitar el complejo Luma Headwaters y fui atendido por Martin. Su atención fue excelente: respondió todas mis dudas con mucha paciencia, amabilidad y profesionalismo, además de mostrarme el lugar con gran detalle. Muy buen servicio y una experiencia totalmente positiva. Lo recomiendo sin duda.
- AUantman UADec 18, 20251.0I used to live at this place, and I strongly recommend avoiding it. Renewals are significantly more expensive than their current advertised rates, which it is unfair to residents. Also be aware silverfish problem, and management team cares more about their social media videos...
- AAAlbaDec 5, 20254.0La señora Yuderki encargada de la limpieza, es muy amable y está pendiente de hacer su trabajo. Gracias por su compromiso y por mantener las áreas en buen estado.
- BLBrittany LynnDec 4, 20255.0Luma Headwaters is truly an exceptional community. From the moment you arrive, you can feel the genuine care that goes into everything from the beautifully maintained property to the thoughtful events that bring everyone together. It’s rare to find a place that creates such a real sense of community, but Luma does it effortlessly. The staff deserves all the praise, especially Maried, the manager. She lights up every room she enters and consistently goes above and beyond. Her warm energy, professionalism, and willingness to help and always with a smile, make a world of difference. You can truly tell she loves what she does, and it reflects in the entire community experience. If you’re looking for a place that feels like home and a team that truly cares, Luma Headwaters is it. An amazing community through and through!
Frequently Asked Questions About Luma Headwaters
What types of apartments are available at Luma Headwaters?
Luma Headwaters offers upscale apartments featuring quartz countertops, stainless steel appliances, stylish tile backsplashes, oversized closets, and washer/dryer units. Some apartments also include kitchen islands and built-in shelves.
Is Luma Headwaters pet-friendly?
Yes, Luma Headwaters is pet-friendly and allows up to three pets per apartment. The community includes an onsite Bark Park and Pet Wash Station.
What amenities does Luma Headwaters provide for residents?
Residents enjoy access to a stylish state-of-the-art fitness center, a pool area with private cabanas and a pavilion, and pet-friendly amenities such as a Bark Park and Pet Wash Station.
What are the office hours for Luma Headwaters?
The office is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Luma Headwaters?
You can reach Luma Headwaters by phone at +1 689-205-8900 or email at venterra_luma-headwaters_website@leads.anyonehome.com.
Where is Luma Headwaters located?
Luma Headwaters is located at 4000 Headwaters Way, Orlando, FL 32837, USA, near the intersection of Central Florida Parkway and South John Young Parkway.
Are there convenient places to eat near Luma Headwaters?
Yes, nearby dining options include Checkers, a fast food burger restaurant; Zaxby's, a chicken-focused fast food spot; and MCORZ_Vitale, Spa Café which offers a cafe and restaurant experience.
Where can residents find convenient shopping or services near Luma Headwaters?
Residents have access to nearby stores and services such as Walgreens pharmacy, Wawa convenience stores, and LibertyX Bitcoin ATM for financial transactions.
Are there any nearby hotels or resorts close to Luma Headwaters?
Yes, nearby accommodations include The Ritz-Carlton Orlando, Grande Lakes, Courtyard by Marriott Orlando South, Extended Stay America Select Suites - Orlando South, and WoodSpring Suites Orlando South.
What transportation or car services are available near Luma Headwaters?
Nearby transportation and car services include Hertz Car Rental Agency, Waters Car Wash, and Car Wash Palace for auto detailing and car washes.