Management Issues
Several reviews highlighted problems with management, specifically mentioning rudeness and unhelpfulness from staff, particularly Andrew.
Maintenance Concerns
Numerous customers reported issues with maintenance, including slow response times and unresolved problems, such as broken elevators and pest infestations.
Positive Staff Interactions
Despite management issues, many customers praised specific staff members like Allyn, Ariana, and Jorge for their helpfulness and professionalism.
Community Condition
Feedback indicated that the property is poorly maintained, with complaints about cleanliness, pest problems, and overall deterioration of the apartments.