The Villages at Oakleaf

Reviews

• DD

  Damone Dockery

  3 days ago
  5.0
  Mrs. Walker was extremely helpful and patient with me. She is a pleasure to work with. The customer service was amazing, my apartment is very spacious, clean, and have updated appliances. Thank you all so much.
• JJ

  Jason Jones

  Nov 16, 2025
  1.0
  I’ve lived here since 2023, and honestly, I’m shocked at how far this place has fallen. When I first moved in, things were great—office staff was responsive, maintenance was timely, and it felt like a community. But something shifted in the fall of 2023, and everything started going downhill fast. Month after month, the attention to residents’ needs became worse, and management’s interest in maintaining the property seemed to disappear entirely. In 2024 I transferred to a larger apartment, and that’s when the real problems started. The water pressure is barely more than a trickle, and being told it’s because I’m on the fourth floor is ridiculous. The elevator in my building is practically always out of service—90% of the time it’s down—which means valet trash isn’t completed. Then, to make matters worse, I’m fined for trash left outside even though I pay for a valet service that can’t reach my floor because the elevator is constantly broken. Management simply doesn’t care. They keep blaming the vendor but refuse to replace the vendor or demand a real solution. Meanwhile, elderly residents on the 2nd and 3rd floors are struggling, and my nearly 80-year-old mother can’t even visit me because she can’t climb multiple flights of stairs. It’s unacceptable. The smell of weed throughout the building is overwhelming and even seeps into my apartment. Maintenance requests are ignored for months at a time—my AC unit took SIX months to replace, and the broken dishwasher in my “upgraded” unit took four months to be addressed. “Upgraded” is an absolute joke at this point. I have 10 months left on my lease, and once it’s over, I’m gone. I won’t look back. This has become one of the worst apartment living experiences I’ve ever had, and it’s entirely due to management’s neglect, poor maintenance, and the complete abandonment of what used to be a decent community.
• CH

  Cathy Harriman

  Oct 30, 2025
  5.0
  This review is to for Angela who works in the Leasing office. Angela provided outstanding service to me when I was contemplating a move. I found her to be extremely kind, caring and professional as well as very responsive in offering to schedule an appointment for me. Even though, I ultimately decided not to make any decisions on moving at this time, Angela was very understanding and made me feel very comfortable about contacting her in the future. I am so very grateful to her for her kindness as well as her professionalism and knowledge.
• AM

  april Manning

  Oct 28, 2025
  1.0
  I’m writing this review to document several serious concerns about the condition of the property and the lack of support from management, despite what is outlined in the lease agreement. First, I was recently told that I am responsible for maintaining a major appliance that was provided with the unit—despite the lease clearly stating that appliance maintenance is the landlord’s responsibility. This shift in responsibility is not only unfair but also inconsistent with the terms I agreed to. In addition, the air conditioning system does not function properly in all rooms of the home, creating uncomfortable and uneven living conditions. I was assured that I would receive help addressing this issue, but that support has not materialized. The broader community environment also raises serious safety concerns. The United States Postal Service has deemed the area unsafe and will not deliver packages to this location. Furthermore, there is frequent marijuana use in and around the apartment complex, and the smell regularly enters my unit, affecting my comfort and well-being. These issues—combined with the lack of responsiveness from management—have made this a very difficult living situation. I urge prospective tenants to ask detailed questions, document everything, and be cautious before signing a lease here.
• AS

  ashley strange

  Sep 23, 2025
  5.0
  I can’t say enough how courteous and helpful everyone at the leasing office is. Aaron the property and leasing manager genuinely cares about the well being of his residents in all aspects. The apartments are beautifully maintained as well as the grounds. They are quick to respond with solutions for any and all challenges . Some of the best customer service I’ve experienced in a long time.

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