Business Details
About
Apartment Rental AgencyApartment Building
Step into tropical seclusion and leave the stress of your everyday world behind. Heron Pointe Apartments, surrounded by lush landscaping, quiet breezes, and picturesque views, is an escape from the everyday, with features and amenities provided to give you a lifestyle of beauty, freedom, and convenience.
Location
Hours
Reviews
4.5
133 reviews
5 stars
106
4 stars
9
3 stars
4
2 stars
2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Management Quality
Customers consistently praised the professionalism, kindness, and responsiveness of the management team, particularly highlighting Bel and Barbara for their exceptional service.
Maintenance Issues
While many reviews noted quick and efficient maintenance responses, there were also complaints about delays and unresolved requests, particularly regarding appliance replacements.
Community Atmosphere
The overall atmosphere of Heron Pointe was described as clean, quiet, and welcoming, with a strong sense of community fostered by the management.
Communication Problems
Several customers expressed frustration with communication issues, particularly regarding phone responsiveness and the handling of maintenance requests.
Parking Concerns
Residents reported ongoing issues with parking management, indicating dissatisfaction with how visitor parking was handled.
- MMmarino antonio alcantara montero6 days ago5.0Agradecido enormemente del equipo de la oficina de Miramar, pues su disposición, trato, profesionalismo y capacidad sobre el tema está muy por encima de los estándares y perspectiva de mis experiencias. Gracias por hacerme más liviana la experiencia del cambio de hogar. Gracias a la señora Bel por su entera disposición para conmigo. Y la señorita Dianet por siempre estar atenta cada paso que tenía quedar en el proceso. Gracias por tratarme con tanto respeto y dignidad. Estoy muy agradecido.
- AAAnaDec 23, 20253.0The leading office ladies are great! But it took a while until the maintenance people arrived (3 days) and only one item was fixed from 2 . I am still waiting.
- HJHENRY JIMENEZDec 19, 20255.0Excelente atención en los trámites y respuestas del personal. Amables y atentos, estoy agradecido por la atención efectiva y soporte en todo el proceso de mudanza.
- PRPascale R.Dec 12, 20255.0My experience at Heron Pointe was outstanding. I was fortunate to be assisted by Bel and Dianet, two remarkable professionals whose expertise, kindness, and dedication make them invaluable assets to Heron Pointe.
- DGDaniela GonzalezDec 8, 20255.0I’m currently an applicant, and my experience so far has been excellent. Belle at the leasing office has been responsive, patient, and very helpful throughout the whole process. She has kept me updated and even assisted me with sorting out documents with my current complex. Her professionalism and kindness have made this transition much less stressful. I'm hopeful and excited to join this community!
Frequently Asked Questions About Heron Pointe
What types of apartments are available at Heron Pointe?
Heron Pointe offers 1, 2, and 3-bedroom senior apartments designed for comfort and convenience.
Where is Heron Pointe located?
Heron Pointe is located at 2260 N Sherman Cir, Miramar, FL 33025, USA.
What are the office hours for Heron Pointe?
Heron Pointe's office hours are Monday to Friday from 9:00 AM to 6:00 PM. The office is closed on Saturdays and Sundays.
How can I contact Heron Pointe?
You can contact Heron Pointe by calling +1 954-433-4303.
Does Heron Pointe have an official website or social media page?
Yes, Heron Pointe's official website is https://www.heronpointeseniorlifestyle.com/, and they have a Facebook page at https://www.facebook.com/Heron-Pointe-111283274884521.
What kind of lifestyle and environment can I expect at Heron Pointe?
Heron Pointe offers a tropical seclusion surrounded by lush landscaping, quiet breezes, and picturesque views for a lifestyle of beauty, freedom, and convenience.
Are there any nearby parks or recreational areas near Heron Pointe?
Yes, New Park Towers is a nearby park and landmark where residents can enjoy outdoor activities and relaxation after visiting Heron Pointe.
Where can I find nearby medical services or pharmacies when living at Heron Pointe?
Nearby medical services include Memorial West hospital and pharmacies such as Sam's Club Pharmacy and Walmart Pharmacy to support your health needs.
What nearby shopping and essential services are accessible from Heron Pointe?
Residents can access nearby stores like Sam's Club for groceries and mobile phones, T-Mobile for telecommunications, and services like Western Union for money transfers.
Are there any convenient locksmith or key services near Heron Pointe?
Yes, for locksmith services, you can visit Minute Key, KeyMe Locksmiths, or minuteKEY, which are all located nearby.