While some staff members, like Natalie Nodal and Florinela Thomas, received high praise for their professionalism and responsiveness, many customers reported poor communication and unresponsiveness from the company as a whole.
Management Issues
Several reviews highlighted ongoing management problems, including slow responses to maintenance requests and issues with HOA dues, leading to frustration among residents.
Positive Staff Feedback
Specific employees, particularly Natalie Nodal and Florinela Thomas, were frequently commended for their exceptional service and dedication to residents, creating a positive impression despite overall company issues.
Community Relations
There were mixed reviews regarding community management, with some residents expressing satisfaction with improvements under new management, while others reported ongoing dissatisfaction with the handling of community issues.
IL
Invesko LLC
Dec 29, 2025
1.0
Stay way!!! Bad managment!
Bad communication! Bad service!
Worse customer service I ever experienced, one hand has no clue what the other hand is doing. Worse is their money managment.
CO
CHRIS OLIVOS
Dec 17, 2025
5.0
NATALIE NADAL SUPER AMABLE MUY AGRADECUDO CON ELLA POR SU TIMPO Y LAS INDICACIONES. DE:ASF
GRACIAS 🙏
RP
Rae P
Dec 15, 2025
1.0
Our community had a great company prior to this one taking over. We are all sure our CAM was tainted by our president of the board. He was able to twist prepay, verbiage of our governing docs to how he wanted things to be seen. Like trash cans, screened from view. All of a sudden bushes weren’t enough coverage. Pictures were taken at varying angles to see the trash cans on the side of a home. Lisa targeted homes if you spoke up. Cameras would catch her every couple of days stopping in front of homes writing another violation for a separate issue. Very unprofessional. She was very friendly with our board president and wife. Our board president was shady as hell and broke Sunshine State laws while working for the St County airport Authority. He didn’t follow the laws there, how could he follow them on our board? It was clear she was doing their bidding. To have a 1/3 of the community, 550 homes, receive a violation each month, was insane. It was one thing to keep yards and homes on check, but parking and trash cans, ludicrous. Things have settled down with the new CAM. Only issue is that we usually receive our HOA dues statement in November, to date, we have not received them nor gotten a return call as to when we will. The portal still shows a zero balance due.
HS
Humberto Sibori
Dec 3, 2025
5.0
I am a new owner from VOR I want to say that miss Natalie Nodal has the best attitude and managed the front desk amazing
MD
Marcio DeAlmeida
Dec 1, 2025
5.0
My experience is based solely on working with my HOA's Property Manager, Flora (Florinela). Flora is, by far and without question, the very best Property Manager with whom I have ever had the pleasure of working in 12 years at this property. Flora's follow-through and communication is superb. If Flora says she will do something, it's as good as done! She is an amazing asset and representative for Associa. Flora, if you reading this, thank you for all your hard work for me and my community.
Frequently Asked Questions About Association Services of Florida
What services does Association Services of Florida provide?
Association Services of Florida is a community association and property management company based in Florida, offering community association and property management services.
Where is Association Services of Florida located?
Association Services of Florida is located at 10112 Usa Today Way, Miramar, FL 33025, USA, within the Association Services of Florida complex.
What are the business hours of Association Services of Florida?
The company operates Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Association Services of Florida?
You can contact them by phone at +1 954-922-3514 or via email at customerservice@associaonline.com.
Does Association Services of Florida have a website or social media presence?
Yes, their website is https://www.associaonline.com/locations/association-services-of-florida and they have a Facebook page named Association Services of Florida located in Miramar, FL.
What categories or industries is Association Services of Florida associated with?
They are associated with property management companies, community associations, and property and building maintenance.
What nearby places can I visit when I am at Association Services of Florida?
Nearby, you can visit biotechnology companies like Generex Biotechnology Corp., audiovisual rental services like Herman Pro AV, and environmental labs such as Advanced Environmental Laboratories.
Are there convenient medical or pharmacy services near Association Services of Florida?
Yes, Med-care Infusion Services and Apria Healthcare provide medical supply, pharmacy, and home health care services nearby.
Where can I find shopping or clothing stores near Association Services of Florida?
Shopping options nearby include Tommy Hilfiger, Calvin Klein, United Perfumes, and UPC Brands for clothing, shoes, and beauty supplies.
How can nearby transportation or business services around Association Services of Florida assist me?
Nearby businesses like Blue Wave Communications offer telecommunications and professional services which could help with your connectivity, while places like CITEL INC provide electrical and engineering services that might be useful for property management needs.