Association Services of Florida

Reviews

• RB

  Robert Barreto

  Nov 12, 2025
  5.0
  I want to express my sincere gratitude to Laura Sanchez, and Natalie Nodal from ASF (Associa Florida) for going above and beyond in their service. Their professionalism, kindness, and dedication truly stood out. They not only handled everything efficiently but also made the entire process smooth and pleasant. It’s rare to find a team that combines expertise with genuine care, and they did just that. I’m extremely thankful for their help and highly recommend them to anyone. Thank you again for everything guys.
• MB

  Michael B

  Nov 10, 2025
  2.0
  I am a property owner, and I would like to highlight the excellent service provided by Ms. Natalie Nodal at your Miramar, Florida branch. She consistently creates a great experience, is always welcoming, and goes above and beyond to assist me with my tenant applications. Natalie truly deserves a 5-star rating for her professionalism, dedication, and positive attitude. However, I give the company overall a 2-star rating due to ongoing communication issues. Each time I try to contact the office by phone, the representatives who answer are not from the local branch and are unable to provide accurate or helpful information. Even for the simplest questions, I often wait hours for a response—or receive none at all. Because of this, I’ve had no choice but to drive 30 minutes to the Miramar office in person for even minor questions or clarifications, which is very inconvenient. I sincerely hope these communication challenges are addressed soon, as improving this area would greatly enhance the overall customer experience.
• RC

  R c

  Oct 29, 2025
  5.0
  I am a homeowner in Plantation who currently has Associa as Property Manager Company. My great experience with this company is based on my direct correspondence with our property manager - Florinela Thomas. She picks up my calls and jumps on the task that needs attention. Every single time when I addressed a matter, she was right on it and took care of it , immediately. She is extremely professional and courteous with our residents. That is a very good feeling, to have someone carrying about things that need to be done, timely. I highly recommend our property manager and I applaud Associa for having such personal.
• MV

  Mariangela Villaman

  Oct 29, 2025
  2.0
  I would like to express my sincere appreciation for the outstanding service I received from Ms. Natalie Nodal, at your Miramar, Florida branch. She was exceptionally professional, kind, and attentive throughout my visit. Her efficiency and genuine care for residents make her an excellent asset to your company. Employees like Natalie truly make a difference. However, I would also like to highlight the difficulty of reaching your Miramar office by phone. Unfortunately, it is practically impossible to speak with someone directly from that location. The phone number listed for Miramar is always answered by someone in Texas or another remote office, who often has no knowledge of the local staff and, in many cases, misrepresents or misunderstands requests, creating unnecessary confusion. As a result, residents like myself must visit the Miramar office in person for even the smallest questions or clarifications, which can be inconvenient. I sincerely hope this issue can be improved soon, as your on-site team—especially Ms. Nodal—provides exceptional service and represents Associa Miramar in the best possible way. I give you 2 stars for the remote communication service, 5 stars for Natalie Nodal.
• PA

  pedro afanador

  Oct 29, 2025
  5.0
  I would like to express my deepest gratitude to Carlos García for his exceptional professionalism and dedication throughout my application process to move into my new apartment. Even though my approval has taken almost a month and there were delays beyond his control, Carlos has always maintained constant communication with me, keeping me informed and assisting me every step of the way. His patience, kindness, and willingness to help have truly made a difference. I sincerely appreciate the way he has treated me, advised me, and gone above and beyond to support me in every possible way. People like Carlos make a company grow and stand out, and I genuinely hope more professionals like him continue to be part of this organization. Without further words, I truly thank him from the bottom of my heart.

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