Staff Responsiveness
Many customers praised the staff for being friendly, attentive, and responsive to their needs, particularly highlighting individuals like Janille, Adriana, and Beth.
Community Environment
Residents frequently described the community as clean, well-maintained, and peaceful, with a family-friendly atmosphere and good amenities.
Maintenance Issues
While many reviews noted prompt maintenance responses, some residents expressed frustration with unresolved issues, particularly regarding the management of security deposits and maintenance requests.
Application and Move-Out Process
Several reviews highlighted difficulties with the application process and dissatisfaction with the move-out procedures, including disputes over security deposit deductions.
Mixed Experiences
While many residents had positive experiences, a significant number reported issues with management's responsiveness and professionalism, particularly during the move-out process.