Management Issues
Customers frequently reported unresponsive and unprofessional management, with many expressing frustration over unresolved maintenance requests and unfair charges.
Pest Problems
Numerous reviews highlighted ongoing pest issues, including infestations of roaches and mold, leading to significant dissatisfaction among residents.
Utility Charges
Residents consistently complained about high and unclear utility overage charges, which were often attributed to shared billing practices that penalized tenants for their neighbors' usage.
Cleanliness and Maintenance
Many reviews noted that apartments were not clean upon move-in, with issues such as mold and dirty carpets persisting despite requests for maintenance.
Mixed Staff Experiences
While some staff members received praise for their helpfulness, others were described as rude or dismissive, contributing to a negative overall experience for many tenants.