Staff Performance
Many customers praised the staff, particularly Makaila and Ronni, for their professionalism, helpfulness, and responsiveness throughout the leasing and move-in process.
Maintenance Quality
The maintenance team received positive feedback for their promptness and effectiveness in addressing issues, with specific mentions of staff members like Josh and Marcos.
Cleanliness and Amenities
While some reviews highlighted the cleanliness and quality of amenities, others pointed out issues with maintenance and cleanliness in common areas, indicating inconsistency.
Community Atmosphere
Several reviews noted a strong sense of community with events and friendly interactions among residents and staff, contributing to a welcoming living environment.
Management Issues
There were significant complaints regarding management's responsiveness and handling of tenant concerns, particularly related to maintenance and communication.