Wilson Management Group

3.8
207 reviews

About

Property Management Company
We are a professional residential property management company serving the Greater Orlando and surrounding areas. We are dedicated exclusively to providing premier, full service residential property management for our clients.

Location

Wilson Management Group
365 Wekiva Springs Rd, Suite 151, Longwood, FL
32779, United States

Hours

Reviews

3.8
207 reviews
5 stars
140
4 stars
5
3 stars
2
2 stars
3
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some praise responsiveness and professionalism, others report poor communication and unprofessional behavior from specific staff members.

Property Management

Many customers appreciate the proactive management and maintenance of properties, particularly highlighting the efforts of specific managers like Joe English and Lionel Hebert.

Application Process

Several reviews indicate frustrations with the application process, including lack of communication, delays, and perceived discrimination.

Overall Experience

While many long-term customers express satisfaction and loyalty, there are notable complaints about specific staff interactions and service inconsistencies.
  • MF
    Mike F
    2 days ago
    5.0
    Great to work with. Fair and responsive.
  • AL
    Adriana Louis
    Oct 27, 2025
    1.0
    Probably one of the worst experiences I’ve had. I should’ve read the reviews before trying so hard to view the property. Had I done that, I would have seen that Chris Gold was never going to be easy to work with from the start. To begin with, I inquired about the property one or two times through the app it was listed on but I got no response at first. I inquired again & I finally get a standard email from Chris. I call him to set up a viewing & he already sounded extremely uninterested. I push through the million questions he asked & repeated that I wanted to view the home prior to applying. I called him back with my availability considering he’s not flexible AT ALL & only has a 4 hour time block to see the house and it’s during an average persons work hours. Fine, we take PTO from work. He specifically told me that day and time would work and that he will be calling me an hour before the viewing to confirm. However, I call the business day before our viewing & confirmed that we were still good to see the house that following Monday, he said yes. Come Monday, Chris is magically missing in action. From 9am the day of our viewing (our viewing was at 1), to 1:33pm I was calling Chris, texted the number, called Wilson management group main line to get through to anyone else, left a voicemail, NOTHING. I finally get a call back from Chris way after we’ve left the property to return to work and his response? “Well I told you if you didn’t confirm the day of, I wouldn’t be there” …………… the audacity. The unprofessionalism. I explained to him everything I just explained above ^ he said he called me and that there was no option to leave a voicemail which was a complete lie because after we hung up, I had multiple people call me and see if my voicemail box worked. It 100% worked for each person that called. He offered no accommodation to let us see the house at an hour on the weekend or after work so that we wouldn’t have to take PTO again, even though this was completely his fault. We left feeling frustrated, disrespected, and out of PTO hours for this. Completely unreliable is an understatement. Take your business elsewhere to where they will actually VALUE you as a customer.
  • MG
    Mark Guevarra
    Oct 20, 2025
    5.0
    Wilson Management has always provided outstanding service in managing my rental property. Their proactiveness and communication are head and shoulders above the competition. Owner David Wilson and property manager Joe English are the absolute best - true professionals ! Thanks WMGI !!
  • AW
    Alicia Williamson
    Oct 13, 2025
    5.0
    It's a pleasure to work with Amy, Joe, and the property management team at Wilson Management Group. They're professional, have great communication, and their care for both owners and tenants truly stand out. Always a great experience!
  • JG
    Jeff Gleason
    Aug 10, 2025
    5.0
    Joe English has been great keeping up our property and quickly finding a new tenant. Highly recommend!

Frequently Asked Questions About Wilson Management Group

What services does Wilson Management Group offer?

Wilson Management Group provides premier, full-service residential property management in the Greater Orlando and surrounding areas.

Where is Wilson Management Group located?

Wilson Management Group is located at 365 Wekiva Springs Rd, Suite 151, Longwood, FL 32779, USA.