Association Management Group of Central Florida

Reviews

• JB

  jimmyeduardo beltran

  Feb 19, 2026
  1.0
  I am extremely disappointed with the service provided by AMG Central Florida. If I could give zero stars, I would—but since that is not possible, I am forced to give one star. Their customer service is absolutely terrible. They do not accept debit card payments, which makes the payment process unnecessarily difficult and inconvenient. It is impossible to speak with the property manager in person, even if you request an appointment. Additionally, the information provided over the phone is often unclear, incomplete, or inconsistent. They also require residents to physically go to their office just to submit copies of documents, even though this could easily be handled by email like most modern organizations do. This wastes residents’ time and shows a lack of consideration for basic convenience. To make matters worse, they do not provide gate access codes to residents, forcing people to purchase access cards that they themselves sell. This feels unfair and unnecessary, as residents should be given reasonable access to their own community without being forced to buy additional items. Overall, this HOA demonstrates poor communication, lack of transparency, and very unprofessional customer service. I strongly hope they improve their processes and start treating residents with the respect and efficiency they deserve Update ... We are in the 21st century, and cash-only policies are clearly outdated. It is difficult to understand why financial transactions must be handled exclusively in person at an office. If that were the case everywhere, then gas stations and convenience stores would not accept debit cards either. On top of that, even when bringing cash, the office does not provide change and requires the EXACT amount. That makes the process even more inconvenient. The front desk representative clearly told me that she could not guarantee that documents sent by email would be processed because the office is “old fashioned.” She explicitly said it was better to go in person with three physical copies just to process a parking permit. There was absolutely no confusion — she was very clear about that. I also requested an appointment with the property manager. The front desk representative was emphatic that the manager does NOT meet with anyone, not even by appointment. I wanted to speak with the manager regarding the gate access code, and again, I was told: “THE MANAGER DOES NOT MEET WITH ANYONE.” This effectively forces residents to purchase an access card sold at the office. It is difficult not to question whether there is a profit motive involved. I am not asking for rules to be changed to fit my personal needs. I am simply asking for processes to be more resident-friendly and aligned with modern standards. I don't know what is even worse, the poor answer given to my review or their customer service.
• TS

  True Scientist

  Feb 17, 2026
  1.0
  Really deserves no stars. Whenever my property manager and I request them to take care of something that is the HOA's responsibility there is no reply for weeks to emails or phone messages. We don't bother AMG unless it's urgent but AMG has no sense of urgency nor responsibility.
• SN

  SAMUEL NUNEZ

  Nov 21, 2025
  1.0
  By the way, my rating is a zero not one star because one star will be a , I got accused with a false accusation with no evidence ever that they can prove their case so grateful this company got kicked out of my HOA.This is the worst management company ever in the whole entire history of the state of Florida please I beg anyone not to use these horrible management company very unprofessional. They don’t take care of the properties and very very unprofessional management people. Specially, Tyffany, Marshalls And others as well thank God they got fired from our community. The best thing that ever happened please don’t support this company Thank you
• JF

  Jeremy Frier

  Nov 18, 2025
  1.0
  The parking here is so frustrating. You're required to have a parking permit but yet the association does not enforce it. We have neighbors with 7 cars taking up all of the spots. The fee's keep increasing but the service decreases. There is so many other issues with this association and that's why they have such a low star rating.
• NA

  Neiro de Jesus Andrade

  Nov 3, 2025
  1.0
  From my opinion is 0 stars, I requested a permit to paint my house, and during the process, I was shown the official color books at their office to select from the approved options. I carefully chose the colors from the available samples, yet my permit was later denied with the explanation that those colors were not permitted. When I returned to their office for clarification, I was told that the book had been changed — and that they themselves were not aware of it. This situation clearly reflects negligence on their part. Additionally, they take an excessive amount of time to process requests, causing repeated project delays. However, they seem to be very strict and quick to issue fines for the smallest infractions, such as not removing temporary decorations on time. This lack of consistency and accountability is extremely frustrating and unprofessional.

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