Positioned on Jacksonville's west side with easy access to I-295 and NAS Jacksonville, Pointe Grand Jacksonville West offers two-bedroom apartments with 1,170 square feet of open living space. Covered patios and balconies extend your living area outdoors, while hardwood-style flooring and quartz countertops define the interiors. Enjoy a resort-style pool, fitness center, coffee bar, fire pit, and a leash-free bark park with a dedicated pet spa.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.