Unfortunately, my experience with the warranty process has been extremely disappointing. My home in Jacksonville, FL has multiple cracked tiles stretching from one side of the house to the middle. Even though I reported the issue while still under warranty, the builder has refused to replace the tiles, claiming the same model is no longer available.
It took them three months to give me this response, and only after multiple follow-ups. The only solution offered was to camouflage the damage with Akemi, which doesn’t address the structural or visual problem at all.
It’s truly frustrating to see a company avoid accountability for what appears to be poor installation or issues with the concrete base. I’m documenting everything and preparing to take further action.
This is a warning to anyone considering buying a home from this builder.
EC
Erica Carr
Jul 16, 2025
5.0
Beautiful
MS
Mark Salameh
Jun 2, 2025
5.0
Nice new neighborhood
GG
Giggity goo Goober
May 30, 2025
5.0
This place is fun, this neighborhood is nice because me and my homeboys can chill here, the neighborhood is connected to ringhaver park, and we come here because of the surreal views this hood gives. Definitely will be purchasing a home here.
Frequently Asked Questions About Wells Landing by Centex Homes
What are the closing costs for a new construction in Wells Landing?
The closing costs for a new construction home in Wells Landing vary, please ask your title agent at PGP Title for more information.
Am I responsible for indoor and outdoor pest solutions in Wells Landing?
You are responsible for indoor and outdoor pest solutions for your new home in Wells Landing.
Are there sidewalks and crosswalks for pedestrians in Wells Landing?
Yes, there are plenty of sidewalks and crosswalks for pedestrians in our new construction community of Wells Landing.
How do you enforce parking policies in Wells Landing?
The homeowners' association in Wells Landing is empowered to enforce parking with several different signs around the community.
Is there a height restriction to plants, trees, and grass in Wells Landing?
The beauty of our new homes in Wells Landing is very important to us. Please check with your HOA manager regarding specific height restrictions to plants, trees, and grass.
What are the noise policies for common areas in Wells Landing?
While our new homes do not have a specific noise policy for the common areas, we ask that residents of Wells Landing please be considerate of others in the community when hosting get togethers that go late into the evening.
What does the homebuilder warranty cover in Wells Landing?
We don't just build you a new home, we stand behind it! That’s why, with every home at Wells Landing, we provide a limited home warranty that is easy to understand and based on common sense. We believe our homeowners have a right to expect a clean new home complete and free of defects at the time of closing. Things should work.
As detailed in our limited home warranty, if there are problems because of defects in materials and workmanship during the warranty term, we will arrange for their repair or replacement. In general and subject to certain exclusions, our limited home warranty includes coverage for materials and workmanship; coverage for heating, air conditioning, electrical, and plumbing systems; and coverage for structural components of the home. And, our home warranty transfers to the next owner if you decide to sell your home. Please visit our website to learn about our specific warranty coverages. There you can review the specific warranty booklet applicable to our homes in your market containing the complete limited home warranty terms, limitations and exclusions.
Do you offer trash pickup and recycling in Wells Landing?
Trash and recycling pickup for these new homes is handled through the city and is not an HOA item.
Are these new construction homes in Wells Landing great for raising kids?
The new construction homes in Wells Landing are great for raising kids. In addition to quality schools, households of all shapes and sizes will appreciate the community's access to entertainment, dining, shopping, parks, and much more!
How much do homeowners association fees cost in Wells Landing?
As of April 2023, the homeowner's association fees for new homes in Wells Landing are to be determined. Please check with a local sales consultant for the most up-to-date information.
What are the closing costs for a new construction home in Wells Landing?
Closing costs vary; please ask your title agent at PGP Title for specific information.
Am I responsible for both indoor and outdoor pest control in Wells Landing?
Yes, homeowners are responsible for both indoor and outdoor pest solutions.
Does Wells Landing have sidewalks and crosswalks for pedestrians?
Yes, the community features plenty of sidewalks and crosswalks for pedestrian safety.
How does Wells Landing enforce parking policies?
The homeowners' association enforces parking through clearly posted signs throughout the community.
Are there height restrictions on plants, trees, and grass in Wells Landing?
Please consult your HOA manager for specific height restrictions to maintain community beauty.
What is covered under the homebuilder warranty at Wells Landing?
The limited home warranty covers defects in materials and workmanship, major systems, and structural components, and it transfers to subsequent owners.
Is trash pickup and recycling included in Wells Landing's HOA services?
Trash and recycling pickup is handled by the city, not the HOA.
Are Wells Landing homes suitable for raising children?
Yes, with quality schools and access to entertainment, dining, shopping, and parks, it's great for families.
What are the visiting hours for Wells Landing by Centex Homes?
Models are open Monday 12pm–6pm, Tuesday to Saturday 10am–6pm, and Sunday 12pm–6pm. You can stop by or schedule a visit.
What nearby parks can I visit before or after exploring Wells Landing?
Ringhaver Park and Ortega Park at Blanding offer active life opportunities and are close to Wells Landing for leisure and recreation.
Are there local sports facilities near Wells Landing?
Yes, United Soccer Alliance - Ringhaver provides sports and recreation opportunities and is nearby Wells Landing.
Where can I find HVAC services near Wells Landing?
Mike Boykin Air Conditioning and Heating is a nearby HVAC service provider.