Roof leaking after just 4 years. Never had this experience from 2 previous homes that were built by local builders.
JH
Janice Rimmer Hernandez
Oct 19, 2025
1.0
5 years after building with them and we still hiring people to fix the crap this builder did in our home. Is a miracle this house haven’t fall down on us. Do yourself a favor and GO ELSEWHERE. Their customer service is awful, the quality of the materials is the cheapest contractor they can find. Message me and I can tell you more about it. Don’t believe their customer service, they will tell you “it is like that”, and they will never repair anything.
MB
Mary B
Aug 7, 2024
1.0
Absolutely AWFUL experience with this builder. Quality and craftsmanship of the houses they sell as “luxury homes” is GARBAGE! They are cutting corners every chance they get, using cheapest materials and even cheaper contractors to do the jobs. Stay away!
CC
Carlee Cottrell
Aug 1, 2023
1.0
Toll Brothers changed my flooring pick months after design picks were secured due to an availability issue with COREtec. Which I understand happens and had no problem with. What they did not do was ask if I wanted to repick the wood stair stain to match the new flooring vs what was picked for the old flooring. Now the stairs with the new flooring look awful. Nicole at the design studio hasn’t cared to help find a solution, told me to deal with it and good luck getting it changed. I guess customer service is NOT taught at Toll Brothers. It’s a shame cause the builders who are working hard to build a quality home are effected by a rude and careless design studio.
DB
David Bergstrom
Feb 15, 2023
1.0
Late, overpriced, low quality, and TERRIBLE customer service throughout the entire home building process. I wish I could give 0/5 stars and notice many on here think the same. Do yourself a favor and find a better quality builder that will value your business. Good riddance to these scammers.
Frequently Asked Questions About Toll Brothers Northeast Florida Design Studio
What is the address of the Toll Brothers Northeast Florida Design Studio?
The Toll Brothers Northeast Florida Design Studio is located at 12525 Philips Highway, Suite 106, Jacksonville, FL 32256.
How can I contact the Toll Brothers Northeast Florida Design Studio by phone?
You can reach the studio by calling +1 904-547-2466.
What types of services does the Toll Brothers Northeast Florida Design Studio offer?
They specialize in new home sales, home building, custom home building, mortgages, property development, and real estate services.
Is the Toll Brothers Northeast Florida Design Studio currently open?
Yes, the studio is currently open and operational.
Where can I find more information about the Toll Brothers Northeast Florida Design Studio online?
You can visit their website at https://www.tollbrothersdesignstudio.com/studio-locations/fl/northeast or their Facebook page at https://www.facebook.com/1517140248592161.
Are there any fitness or wellness centers near the Toll Brothers Northeast Florida Design Studio?
Yes, nearby fitness and wellness centers include Yoga Den Bayard, a yoga studio, and 9Round Fitness, a boxing club, both ideal for staying active before or after your visit.
What dining options are available near the design studio?
Nearby restaurants include Bayard Cafe and Canopy Road Cafe, where customers can enjoy American cuisine close to the studio.
Are there any nearby health services around the Toll Brothers Northeast Florida Design Studio?
Yes, there are several nearby health services including Advanced Dermatology and Cosmetic Surgery, Michael Perry, PA-C, and H2 Health- Avenues Jacksonville for physical therapy.
Can I visit any nearby shops or boutiques after meeting at the Toll Brothers Northeast Florida Design Studio?
Definitely. You can explore several nearby shops such as Pineapple Creative Boutique for arts and crafts, The Cottage Shop in Bayard for antiques, and REimagineD for flowers and gifts.
How can nearby transit or landmarks help me find the Toll Brothers Northeast Florida Design Studio?
While specific transit stations were not listed, knowing nearby landmarks such as Bayard Cafe, Yoga Den Bayard, and The Landing at Beacon Lake condominiums can help you orient yourself when visiting the studio at 12525 Philips Highway.