Staff Performance
The management and maintenance teams received high praise for their responsiveness, professionalism, and friendliness, with many residents highlighting specific staff members like Amber, Phil, and Savannah.
Community Atmosphere
Residents appreciate the community events, cleanliness, and overall atmosphere of Steele Creek, often describing it as a welcoming and enjoyable place to live.
Maintenance Issues
While many reviews commend the quick response of maintenance staff, there are concerns about the overall upkeep of the property, particularly regarding common areas and amenities that have fallen into disrepair.
Move-Out Experience
Several residents expressed dissatisfaction with the move-out process, citing unexpected fees and poor communication from management, which negatively impacted their overall experience.
Amenities and Cleanliness
The amenities are generally well-received, but there are complaints about cleanliness in common areas and issues with pet waste management.