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Ravella at Town Center

4.2
(326 reviews)

Business Details

4674 Town Center Pkwy, Jacksonville, FL
32246, United States
(904) 717-6193

About

Apartment Building
Surround yourself with beauty and luxury in your new one-, two-, or three-bedroom home at Ravella at Town Center in Jacksonville, Florida. In addition to a convenient location near Southside, you’ll enjoy high-end interior features, like 10-foot ceilings and stainless steel appliances, as well as deluxe community amenities, like a resort-style swimming pool and a premium fitness center.

Location

Ravella at Town Center
4674 Town Center Pkwy, Jacksonville, FL
32246, United States

Hours

Reviews

4.2
326 reviews
5 stars
241
4 stars
16
3 stars
8
2 stars
6
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some residents praise the friendliness and responsiveness of certain team members, others report rudeness and lack of professionalism from management.

Maintenance Issues

Numerous complaints about slow response times and unresolved maintenance requests, including pest control and cleanliness of common areas.

Community Conditions

Residents express concerns about cleanliness, noise levels, and safety, with reports of trash accumulation, noise disturbances, and security issues in the parking garage.

Positive Amenities

Some residents appreciate the community's amenities and location, highlighting the beautiful grounds and convenient access to shopping and dining.

Management Changes

Frequent turnover in management has led to inconsistent service and dissatisfaction among residents, with many calling for better communication and accountability.
  • VA
    Valarie Alexander
    Feb 19, 2026
    5.0
    I can’t say enough great things about the manager, Rebecca at Ravella. When we needed to extend our lease, she went above and beyond to make the entire process smooth and stress-free. She took the time to clearly explain our options, answered all of our questions patiently, and made sure everything was handled quickly and professionally. It’s rare to find someone so responsive, understanding, and genuinely helpful. Her kindness and dedication truly made a difference for us. We’re very grateful for the support and highly recommend working with her!
  • JD
    Jamie Dooley
    Feb 17, 2026
    5.0
    I have lived here at Ravella for 7 years and seen changes which is common in any big business. 8 months ago we had new management come in and I watched the things that were being done to bring the property back in shape. Great job Rebecca...Arek...Keith....and everyone else on the staff. I really enjoy living here and being proud of my place at Ravella. You have everything out your door....Dining...Shopping...entertainment.....and best of all....Ravella. Also a shout out to Ashley and her counterpart whom are always ready to help and greet the residents with a smile on there faces. Thanks you guys and girls. You make living here even better.
  • SR
    Stephanie Rosenstock
    Jan 30, 2026
    1.0
    We leased an apartment at this property and submitted timely notice of our intent not to renew. The staff member who accepted that notice left Ravella’s employment soon after. Ravella is now alleging that no proper notice was received and is attempting to impose a $2,100 charge. This issue appears to be the result of inadequate internal communication and frequent employee turnover.
  • SR
    Steven R
    Jan 30, 2026
    1.0
    We rented an apartment and we gave them notice that the lease would not be renewed. The employee that we provided the notice too left employment there soon after. Ravella is now trying to charge us $2100 claiming that we did not provide notice. Their business management is very poor due to constant turnover of their employees.
  • VP
    Viktoriya Prokopchenko
    Jan 26, 2026
    1.0
    For the past three years, I haven't seen such rudeness from a property manager. She doesn't help the residents with anything at all. Dogs roam and defecate wherever they want. The swimming pool is full of all sorts of creatures, from lizards to snakes. The staff doesn't help with anything at all. I would really like to change the staff.

Brand Certified Facts from Ravella at Town Center

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Certified February 22, 2026Yext Knowledge Graph
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