Paradise Island

3.1
536 reviews
Kitchen with White Cabinets at Paradise Island Apartments in Southside Jacksonville, FL

About

Apartment Rental AgencyApartment Building
Welcome to Paradise Island Apartments in Southside Jacksonville, offering modern one, two, and three-bedroom homes in a tranquil setting. Our community features resort-style amenities, including multiple pools, a state-of-the-art fitness center, and pet-friendly parks. Enjoy luxury finishes like stainless steel appliances, granite countertops, and vaulted ceilings. Garages are available, and our homes are smoke-free for your comfort. Conveniently located near Avenues Mall and top employers, Paradise Island Apartments is the perfect place to call home. Schedule a tour today!

Location

Paradise Island
7651 Paradise Island Blvd, Jacksonville, FL
32256, United States

Hours

Reviews

3.1
536 reviews
5 stars
219
4 stars
53
3 stars
29
2 stars
38
1 star
197

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Numerous complaints about slow and ineffective maintenance responses, with unresolved issues like broken appliances and pest infestations.

Customer Service

Consistent negative feedback regarding unhelpful and unresponsive office staff, leading to frustration among residents.

Cleanliness and Safety

Reports of unsanitary conditions, including pest infestations and trash accumulation, raising concerns about overall safety and living conditions.

High Costs

Many residents feel that the rent is overpriced for the quality of the apartments and the level of service provided.

Mixed Experiences

While some residents appreciate the community and amenities, many express dissatisfaction with management and maintenance, leading to a divided overall sentiment.
  • CM
    Carrie Morey
    Jan 4, 2026
    4.0
    It really is not a bad place to live. Good neighborhood for the kids. The apartments are decent. Some tune up here and there is needed. It’s more affordable than most. Not 5 stars because the communication is not the best, and it’s hard to get ahold of the office.
  • NN
    Neytha
    Dec 23, 2025
    2.0
    Seems like a good place, just can't seem to get a tour to confirm. There's lots of staff, just none knowledgeable or helpful.
  • TL
    Trice Lane
    Dec 16, 2025
    1.0
    0/10 DO NOT RECOMMEND old outdated appliances, expensive rent, NASTY MANAGER, ROACH INFESTED, MOLD as well
  • TC
    Tegan Copeland
    Nov 26, 2025
    1.0
    DO NOT LIVE HERE. AVOID AT ALL COSTS. Paradise Island claims that we had 30 days to rectify our bill after leaving this bug invested apartment, but disabled our account. They then sent the bill to collections and we did not have an opportunity to pay directly. During this time, we were waiting for the apartment to review photos we sent, as stated in their email. We did not realize that they would never respond to the photos and would just be sending the bill to collections. We are ready to pay and they are refusing to take our money. Edit: I already reached out before receiving this reply. Again, our account said $0 so what was there to pay? I have a long email chain with them where I brought up a multitude of issues and they offer no solutions.
  • LS
    Lauren Sampselle
    Oct 26, 2025
    3.0
    Overall, my and my roommates’ experience here had been good. It is a relatively safe complex and quiet at nights. Plenty of families and friendly neighbors. When there are small maintenance issues, there are resolved fairly quickly (ex: broken dishwasher, broken shelving, bathroom tiles, etc.) and the maintenance staff is friendly. However, for over a month, there has been a cottonmouth snake in the bushes out front of my building that has made several appearances. Dogs and small kids live in my building. Several residents know about it, and work orders have been put in to have it removed, but nothing has been done and the work orders are just marked as “completed”. It’s disappointing that the complex has been great with past work orders, but will not pay for the removal of a poisonous snake outside of their units.

Frequently Asked Questions About Paradise Island

What types of apartments are available at Paradise Island?

Paradise Island offers modern one, two, and three-bedroom apartments in a tranquil setting.

What amenities does Paradise Island Apartments provide?

The community features resort-style amenities, including multiple pools, a state-of-the-art fitness center, pet-friendly parks, garages, and smoke-free homes.