Welcome to Paradise Island Apartments in Southside Jacksonville, offering modern one, two, and three-bedroom homes in a tranquil setting. Our community features resort-style amenities, including multiple pools, a state-of-the-art fitness center, and pet-friendly parks. Enjoy luxury finishes like stainless steel appliances, granite countertops, and vaulted ceilings. Garages are available, and our homes are smoke-free for your comfort. Conveniently located near Avenues Mall and top employers, Paradise Island Apartments is the perfect place to call home. Schedule a tour today!
Many residents reported slow or inadequate responses to maintenance requests, with some issues remaining unresolved for extended periods.
Customer Service
Numerous complaints about unprofessional and unhelpful staff in the leasing office, with residents feeling ignored or dismissed.
Cleanliness and Safety
Concerns about cleanliness, including pest infestations and trash management, as well as safety issues related to wildlife and crime.
High Costs
Residents expressed dissatisfaction with high rental prices relative to the quality of the apartments and services provided.
Positive Staff Interactions
Some residents highlighted positive experiences with specific staff members who were helpful and friendly, contrasting with general complaints about the office.
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Lauren Sampselle
Oct 26, 2025
3.0
Overall, my and my roommates’ experience here had been good. It is a relatively safe complex and quiet at nights. Plenty of families and friendly neighbors. When there are small maintenance issues, there are resolved fairly quickly (ex: broken dishwasher, broken shelving, bathroom tiles, etc.) and the maintenance staff is friendly.
However, for over a month, there has been a cottonmouth snake in the bushes out front of my building that has made several appearances. Dogs and small kids live in my building. Several residents know about it, and work orders have been put in to have it removed, but nothing has been done and the work orders are just marked as “completed”. It’s disappointing that the complex has been great with past work orders, but will not pay for the removal of a poisonous snake outside of their units.
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Giorgia Baccolini
Oct 3, 2025
5.0
Very nice place to live
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Courtney Fuller
Oct 2, 2025
3.0
Overly priced
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Hayward Thompson
Sep 25, 2025
5.0
Great staff especially Yinny!!
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Davarius Barker
Aug 28, 2025
1.0
Maintenance HORRIBLE!!!! they did half the work never gave 100% A/C went out so many times during my stay as well. Probably THE WORST apartment i’ve ever stayed in by far in MY LIFE!!! other residents would also let their pets poop all in the grass which would leave a smell! in the picture displayed at the bottom when i moved in there was a slight leak in the apartment ceiling and i told the office and they put in an order for it to get fixed. as you see in the picture below they made it WORSE!!! the paint doesn’t even match the original white paint that is already on the ceiling it looks like a giant penis on my ceiling. i went a WHOLE ENTIRE YEAR of not furnishing my apartment because maintenance made it extremely unenjoyable. I WAS READY TO LEAVE but i didn’t want to break my lease. i’m finally coming to the end of my lease and i cannot wait to leave! THE ONLY decent thing about this place is the friendly people in the office. definitely a one star rating for me wouldn’t recommend these apartments at all!!!! and for those wondering this is located in building #39 which is wayy in the back where i always woke up to a roach in my kitchen, bathroom, and bedroom EVERY SINGLE DAY!!!
What types of apartments are available at Paradise Island?
Paradise Island offers modern one, two, and three-bedroom apartments in a tranquil setting.
What amenities does Paradise Island Apartments provide?
The community features resort-style amenities, including multiple pools, a state-of-the-art fitness center, pet-friendly parks, garages, and smoke-free homes.
Where is Paradise Island Apartments located?
Paradise Island Apartments is located at 7651 Paradise Island Blvd, Jacksonville, FL 32256.
What are the office hours for Paradise Island Apartments?
The office is open Monday through Friday from 9:00 AM to 5:30 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.
Are pets allowed at Paradise Island Apartments?
Yes, Paradise Island Apartments has pet-friendly parks, welcoming pets in the community.
Does Paradise Island Apartments offer tours?
Yes, you can schedule a tour to visit Paradise Island Apartments and explore the available homes and amenities.
What nearby places can residents visit for fitness and swimming?
Residents can access the Paradise Island Health Club and Resort Pool for gym and swimming facilities, conveniently located nearby.
What shopping options are near Paradise Island Apartments?
Residents can visit nearby stores such as Avenues Mall, Bed Bath & Beyond, buybuy BABY, and OfficeMax for a variety of shopping needs.
Where can residents find pet care services near Paradise Island?
Nearby pet care options include PetSmart for pet supplies and Banfield Pet Hospital for veterinary services.
Are there any beauty and wellness services close to Paradise Island Apartments?
Yes, residents can visit Leo’s Beauty Spa and Mobile Pedicures for beauty and wellness services near the community.