Paradise Island

3.1
531 reviews
Kitchen with White Cabinets at Paradise Island Apartments in Southside Jacksonville, FL

About

Apartment Rental AgencyApartment Building
Welcome to Paradise Island Apartments in Southside Jacksonville, offering modern one, two, and three-bedroom homes in a tranquil setting. Our community features resort-style amenities, including multiple pools, a state-of-the-art fitness center, and pet-friendly parks. Enjoy luxury finishes like stainless steel appliances, granite countertops, and vaulted ceilings. Garages are available, and our homes are smoke-free for your comfort. Conveniently located near Avenues Mall and top employers, Paradise Island Apartments is the perfect place to call home. Schedule a tour today!

Location

Paradise Island
7651 Paradise Island Blvd, Jacksonville, FL
32256, United States

Hours

Reviews

3.1
531 reviews
5 stars
219
4 stars
52
3 stars
29
2 stars
37
1 star
194

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Many residents reported slow or inadequate responses to maintenance requests, with some issues remaining unresolved for extended periods.

Customer Service

Numerous complaints about unprofessional and unhelpful staff in the leasing office, with residents feeling ignored or dismissed.

Cleanliness and Safety

Concerns about cleanliness, including pest infestations and trash management, as well as safety issues related to wildlife and crime.

High Costs

Residents expressed dissatisfaction with high rental prices relative to the quality of the apartments and services provided.

Positive Staff Interactions

Some residents highlighted positive experiences with specific staff members who were helpful and friendly, contrasting with general complaints about the office.
  • LS
    Lauren Sampselle
    Oct 26, 2025
    3.0
    Overall, my and my roommates’ experience here had been good. It is a relatively safe complex and quiet at nights. Plenty of families and friendly neighbors. When there are small maintenance issues, there are resolved fairly quickly (ex: broken dishwasher, broken shelving, bathroom tiles, etc.) and the maintenance staff is friendly. However, for over a month, there has been a cottonmouth snake in the bushes out front of my building that has made several appearances. Dogs and small kids live in my building. Several residents know about it, and work orders have been put in to have it removed, but nothing has been done and the work orders are just marked as “completed”. It’s disappointing that the complex has been great with past work orders, but will not pay for the removal of a poisonous snake outside of their units.
  • GB
    Giorgia Baccolini
    Oct 3, 2025
    5.0
    Very nice place to live
  • CF
    Courtney Fuller
    Oct 2, 2025
    3.0
    Overly priced
  • HT
    Hayward Thompson
    Sep 25, 2025
    5.0
    Great staff especially Yinny!!
  • DB
    Davarius Barker
    Aug 28, 2025
    1.0
    Maintenance HORRIBLE!!!! they did half the work never gave 100% A/C went out so many times during my stay as well. Probably THE WORST apartment i’ve ever stayed in by far in MY LIFE!!! other residents would also let their pets poop all in the grass which would leave a smell! in the picture displayed at the bottom when i moved in there was a slight leak in the apartment ceiling and i told the office and they put in an order for it to get fixed. as you see in the picture below they made it WORSE!!! the paint doesn’t even match the original white paint that is already on the ceiling it looks like a giant penis on my ceiling. i went a WHOLE ENTIRE YEAR of not furnishing my apartment because maintenance made it extremely unenjoyable. I WAS READY TO LEAVE but i didn’t want to break my lease. i’m finally coming to the end of my lease and i cannot wait to leave! THE ONLY decent thing about this place is the friendly people in the office. definitely a one star rating for me wouldn’t recommend these apartments at all!!!! and for those wondering this is located in building #39 which is wayy in the back where i always woke up to a roach in my kitchen, bathroom, and bedroom EVERY SINGLE DAY!!!

Frequently Asked Questions About Paradise Island

What types of apartments are available at Paradise Island?

Paradise Island offers modern one, two, and three-bedroom apartments in a tranquil setting.

What amenities does Paradise Island Apartments provide?

The community features resort-style amenities, including multiple pools, a state-of-the-art fitness center, pet-friendly parks, garages, and smoke-free homes.