Welcome to Paradise Island Apartments in Southside Jacksonville, offering modern one, two, and three-bedroom homes in a tranquil setting. Our community features resort-style amenities, including multiple pools, a state-of-the-art fitness center, and pet-friendly parks. Enjoy luxury finishes like stainless steel appliances, granite countertops, and vaulted ceilings. Garages are available, and our homes are smoke-free for your comfort. Conveniently located near Avenues Mall and top employers, Paradise Island Apartments is the perfect place to call home. Schedule a tour today!
Numerous complaints about slow and ineffective maintenance responses, with unresolved issues like broken appliances and pest infestations.
Customer Service
Consistent negative feedback regarding unhelpful and unresponsive office staff, leading to frustration among residents.
Cleanliness and Safety
Reports of unsanitary conditions, including pest infestations and trash accumulation, raising concerns about overall safety and living conditions.
High Costs
Many residents feel that the rent is overpriced for the quality of the apartments and the level of service provided.
Mixed Experiences
While some residents appreciate the community and amenities, many express dissatisfaction with management and maintenance, leading to a divided overall sentiment.
CM
Carrie Morey
Jan 4, 2026
4.0
It really is not a bad place to live. Good neighborhood for the kids. The apartments are decent. Some tune up here and there is needed. It’s more affordable than most. Not 5 stars because the communication is not the best, and it’s hard to get ahold of the office.
NN
Neytha
Dec 23, 2025
2.0
Seems like a good place, just can't seem to get a tour to confirm. There's lots of staff, just none knowledgeable or helpful.
TL
Trice Lane
Dec 16, 2025
1.0
0/10 DO NOT RECOMMEND old outdated appliances, expensive rent, NASTY MANAGER, ROACH INFESTED, MOLD as well
TC
Tegan Copeland
Nov 26, 2025
1.0
DO NOT LIVE HERE. AVOID AT ALL COSTS.
Paradise Island claims that we had 30 days to rectify our bill after leaving this bug invested apartment, but disabled our account. They then sent the bill to collections and we did not have an opportunity to pay directly. During this time, we were waiting for the apartment to review photos we sent, as stated in their email. We did not realize that they would never respond to the photos and would just be sending the bill to collections. We are ready to pay and they are refusing to take our money.
Edit: I already reached out before receiving this reply. Again, our account said $0 so what was there to pay? I have a long email chain with them where I brought up a multitude of issues and they offer no solutions.
LS
Lauren Sampselle
Oct 26, 2025
3.0
Overall, my and my roommates’ experience here had been good. It is a relatively safe complex and quiet at nights. Plenty of families and friendly neighbors. When there are small maintenance issues, there are resolved fairly quickly (ex: broken dishwasher, broken shelving, bathroom tiles, etc.) and the maintenance staff is friendly.
However, for over a month, there has been a cottonmouth snake in the bushes out front of my building that has made several appearances. Dogs and small kids live in my building. Several residents know about it, and work orders have been put in to have it removed, but nothing has been done and the work orders are just marked as “completed”. It’s disappointing that the complex has been great with past work orders, but will not pay for the removal of a poisonous snake outside of their units.
What types of apartments are available at Paradise Island?
Paradise Island offers modern one, two, and three-bedroom apartments in a tranquil setting.
What amenities does Paradise Island Apartments provide?
The community features resort-style amenities, including multiple pools, a state-of-the-art fitness center, pet-friendly parks, garages, and smoke-free homes.
Where is Paradise Island Apartments located?
Paradise Island Apartments is located at 7651 Paradise Island Blvd, Jacksonville, FL 32256.
What are the office hours for Paradise Island Apartments?
The office is open Monday through Friday from 9:00 AM to 5:30 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.
Are pets allowed at Paradise Island Apartments?
Yes, Paradise Island Apartments has pet-friendly parks, welcoming pets in the community.
Does Paradise Island Apartments offer tours?
Yes, you can schedule a tour to visit Paradise Island Apartments and explore the available homes and amenities.
What nearby places can residents visit for fitness and swimming?
Residents can access the Paradise Island Health Club and Resort Pool for gym and swimming facilities, conveniently located nearby.
What shopping options are near Paradise Island Apartments?
Residents can visit nearby stores such as Avenues Mall, Bed Bath & Beyond, buybuy BABY, and OfficeMax for a variety of shopping needs.
Where can residents find pet care services near Paradise Island?
Nearby pet care options include PetSmart for pet supplies and Banfield Pet Hospital for veterinary services.
Are there any beauty and wellness services close to Paradise Island Apartments?
Yes, residents can visit Leo’s Beauty Spa and Mobile Pedicures for beauty and wellness services near the community.