Staff Performance
Many customers praised the leasing staff, particularly Jordan and Ysa, for their helpfulness, friendliness, and professionalism during the apartment search and move-in process.
Amenities
The amenities, including the gym, pool, and clubhouse, received positive feedback for being well-maintained and enjoyable, contributing to a pleasant living experience.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including pest control issues and slow responses to repair requests, which detracted from the overall experience.
Noise and Cleanliness
Customers frequently reported issues with noise from neighbors and unclean common areas, indicating a need for better management of community standards.
Parking Problems
A common complaint was the lack of adequate parking, with residents expressing frustration over the difficulty of finding parking spaces.