Staff Performance
Many reviews praised the staff, particularly Andrea, Christina, and Darryl, for their helpfulness, friendliness, and responsiveness.
Maintenance Issues
While the maintenance team received positive feedback for their quick responses, several reviews highlighted ongoing issues with cleanliness, pest control, and management under new administration.
Community Environment
The community is generally described as beautiful and well-maintained, but there are concerns about noise, security, and cleanliness in common areas.
Management Concerns
Recent management changes have led to dissatisfaction among residents, with complaints about unprofessional behavior and inadequate responses to issues.
Safety and Security
Multiple reviews expressed concerns about security, including broken gates and incidents of theft, leading to feelings of unsafety among residents.