Business Details
About
Property Management CompanyAssocia
Community Management Concepts of Jacksonville, Inc. is a community association and property management company based in Florida.
Location
Community Management Concepts of Jacksonville, Inc.
7400 Baymeadows Way, Jacksonville, FL
32256, United States
Hours
Reviews
4.0
447 reviews
5 stars
326
4 stars
15
3 stars1
2 stars6
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the responsiveness and professionalism of specific staff members, particularly Hilary Reinhardt, Lisa Jones, and Nancy Despiau.
Communication Issues
Several reviews highlighted significant problems with communication and transparency, with customers expressing frustration over unreturned calls and emails.
Management Quality
While some managers received high praise for their dedication and effectiveness, others were criticized for incompetence and lack of follow-up on community issues.
Billing Problems
Multiple customers reported issues with billing, including unauthorized charges and difficulties in obtaining refunds for overpayments.
Community Engagement
Positive feedback noted the efforts of certain managers in engaging with the community and addressing concerns, while others were seen as neglectful.
- BKBrett Karen3 days ago1.0Association has been made aware of SEVERAL SAFETY violations from certain residents and was given addresses of the violators 3.5 weeks ago…NOTHING has been done.. At this point many of my neighbors and I do not feel safe in our own surroundings. The police have been Out to our community several times dealing with Just like the one I’m speaking of. You would think that in such an upscale neighborhood, things would be different, but guess what it’s not! Also, grass was rotting and molded at my brand new very expensive home.HOA was made aware of this (and Molded shrubs)and that it was bringing roaches and BLACK MOLD into my house and never replaced it.(even though it’s clearly their job). We had to remove all of our grass and replace it costing 1400$. We also had to remove the molded bushes and replace them.$200. I was told to “send the invoices in for further investigation”..That was EIGHT months ago. Have not received a dime and will be deducting from HOA dues. I’ve been on a board of an HOA before, I am very close friends with the president of my last HOA, whom I’m in close contact with weekly. When I describe these instances with him, he just looks at me like I have three heads! It’s practically unbelievable!, G.I.T.!!! Get it together!
- LGLeroy George5 days ago5.0Angelica is very professional, kind, and caring. She strive for completeness in her job. I appreciated her helping me. Thank you so much, and happy New Year.
- LELisa EkinciDec 16, 20255.0Working with Nancy Despiau is a pleasure. Nancy balances exceptional attention to detail with genuine care for the communities she supports. We have been fortunate in the Palm Coast office to see her professionalism in action. She arrives prepared, with meticulous documentation and a clear plan for each meeting. At the same time, Nancy brings warmth and a wonderful sense of humor that makes her a truly enjoyable presence in the office.
- CCCDec 12, 20254.0Luanne Smith is very nice and professional. Takes care of our community.
- GVGenesis VNov 21, 20251.0The association has been made aware of a concern regarding mailboxes rusting, molding and dampening the contents in the lower mailboxes. There has been little to no follow up to address the concern which the USPS has deemed important.
Frequently Asked Questions About Community Management Concepts of Jacksonville, Inc.
What services does Community Management Concepts of Jacksonville, Inc. provide?
Community Management Concepts of Jacksonville, Inc. offers community association and property management services in Florida.
Where is Community Management Concepts of Jacksonville, Inc. located?
The company is located at 7400 Baymeadows Way, Jacksonville, FL 32256, United States, with the extra description 'Community Management Concepts of Jacksonville, Inc.'
What are the business hours of Community Management Concepts of Jacksonville, Inc.?
They are open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 4:00 PM. They are closed on Saturdays and Sundays.
How can I contact Community Management Concepts of Jacksonville, Inc.?
You can reach them by phone at +1 904-367-8532 or by email at customerservice@associaonline.com.
Does Community Management Concepts of Jacksonville, Inc. have a website?
Yes, their website is http://www.cmcjaxfla.com.
Which social media platform can I find Community Management Concepts of Jacksonville, Inc. on?
You can find them on Facebook under the name Community Management Concepts with the vanity URL CommunityManagementConcepts, located in Jacksonville, FL.
What types of nearby healthcare services are around Community Management Concepts of Jacksonville, Inc.?
Nearby healthcare services include Interim HealthCare, ComForCare Home Care of Jacksonville, AmeriHealth Caritas, Aspyra LLC, and American HomePatient, offering home health care and medical support.
Are there any educational institutions near Community Management Concepts of Jacksonville, Inc.?
Yes, Duval Charter School at Baymeadows K-12 and Duval Charter High School at Baymeadows are nearby, which serve elementary and high school students.
What financial and insurance services are available near Community Management Concepts of Jacksonville, Inc.?
Nearby financial services include Argallus Financial Group, Intelli-Bill, Annuityai, and Tactive, which provide insurance, financial advising, and other financial services.
Can customers visiting Community Management Concepts also access property management services nearby?
Yes, nearby property management services include G F Florida Operating Alpha, offering additional options for property management.