Community Management Concepts of Jacksonville, Inc.

4.1
474 reviews

About

Property Management Company
Community Management Concepts of Jacksonville, Inc. is a community association and property management company based in Florida.

Location

Community Management Concepts of Jacksonville, Inc.
7400 Baymeadows Way, Jacksonville, FL
32256, United States

Hours

Reviews

4.0
444 reviews
5 stars
325
4 stars
14
3 stars
1
2 stars
6
1 star
98

What are people saying?

AI-generated from recent customer reviews

Manager Performance

Lisa Jones and Hilary Reinhardt received high praise for their responsiveness, professionalism, and dedication to the community.

Customer Service Issues

Numerous complaints highlighted poor customer service, including unresponsiveness and lack of accountability from the management company.

Communication Problems

Many customers expressed frustration over inadequate communication and difficulties in resolving issues through the management portal.

Positive Experiences

Several residents reported positive interactions with specific staff members, noting their helpfulness and willingness to assist with inquiries.

Financial Concerns

There were complaints regarding late fees and issues with refunds, indicating dissatisfaction with financial management practices.
  • GV
    Genesis V
    3 days ago
    1.0
    The association has been made aware of a concern regarding mailboxes rusting, molding and dampening the contents in the lower mailboxes. There has been little to no follow up to address the concern which the USPS has deemed important.
  • RS
    Robert Starke
    Nov 8, 2025
    5.0
    It was such an amazing and rewarding experience, the young was truly a professional, she mad sure I was comfortable in her assistance with my concern's, such a pleasure that she was, ok. She made sure I left being assured I got what I needed moving forward with the HOA situation. Thanks God Bless
  • SC
    Sue Clarke
    Nov 7, 2025
    5.0
    I received an email from Associa today informing residents of Aberdeen community of a change in our CAM. For whatever reason the current board used to receive a new CAM to replace Lisa can't be because she wasnt doing a good job. Our community looked 100% better under Lisa's management than it had looked in years. I know some people weren't happy with receiving violation letters about their property but she was only doing the job she was hired to do. She followed our governing documents to the tee and hopefully the new CAM will continue doing the job that Lisa did very well.
  • MM
    Mandy
    Nov 6, 2025
    1.0
    As an owner in a HOA community managed by Associa…I would not recommend this company. Zero transparency and communication.
  • SR
    Sol Rodrigues
    Nov 5, 2025
    1.0
    This company keeps charging me every month when my account balance is 0.00. Contacted them multiple times and didn’t get the issue resolved, our only option will be to change account number because of their FRAUDULENT charges. This is ridiculous!!!!

Frequently Asked Questions About Community Management Concepts of Jacksonville, Inc.

What services does Community Management Concepts of Jacksonville, Inc. provide?

Community Management Concepts of Jacksonville, Inc. offers community association and property management services in Florida.

Where is Community Management Concepts of Jacksonville, Inc. located?

The company is located at 7400 Baymeadows Way, Jacksonville, FL 32256, United States, with the extra description 'Community Management Concepts of Jacksonville, Inc.'