Cabana Club - Galleria Club

3.3
142 reviews
Cabana Club & Galleria Club Apartments - GBP Cover Photo

About

Apartment Rental AgencyApartment Building
Welcome to Cabana Club where you'll live like you're on vacation! Cabana Club & Galleria Club are situated in the desired Jacksonville’s Southside area, just minutes to the St. Johns Town Center! Once inside our community, you’ll savor the relaxed, resort-style surroundings including lush tropical landscape, waterfall, hammocks, and a lagoon-style pool with sundeck and so much more! With close proximity to entertainment, world-class dining and shopping, and year-round recreation, we think you’ll agree Cabana Club is the best place to live in Jacksonville! Schedule a visit and let us show you around. You can even opt for a self-guided tour!

Location

Cabana Club - Galleria Club
8680 Baymeadows Rd. E, Jacksonville, FL
32256, United States

Hours

Reviews

3.3
142 reviews
5 stars
73
4 stars
4
3 stars
6
2 stars
11
1 star
48

What are people saying?

AI-generated from recent customer reviews

Management Issues

Many customers reported poor communication and unresponsive management, especially during move-out processes, leading to frustration and unexpected charges.

Maintenance Quality

The maintenance team received praise for their quick response times and effectiveness in addressing issues, contributing positively to the overall living experience.

Amenities and Location

Residents appreciated the amenities and the location of the properties, often describing them as beautiful and well-maintained.

Noise Complaints

Numerous reviews highlighted issues with noise from neighbors, particularly in lower-level apartments, affecting residents' comfort and peace.

Move-In Experience

While some had positive experiences during the move-in process, others faced significant challenges, including unprepared units and miscommunication about fees.
  • HH
    Hannah
    3 days ago
    2.0
    Don't live on the upper floors of this apartment complex. They tout how their apartments have high ceilings, but what they make sure not to warn you is that the lack of elevators means those elevated ceilings are a curse. If you live on the third floor, you don't. You live on the 4th floor and will be forced to climb up all of those stairs every day. Trips to the grocery store were excruciating. I learned to only buy enough groceries that I could carry in one trip. Ants were also a recurring problem. No matter how clean you kept the apartment, ants would still get in the pantry, the electrical socket, and even your closed food. Also, the gates were way more of a hassle than helpful. And you have to pay extra to be able to use the other gate even if the other gate is closer to your apartment. You'll likely have difficulty ordering delivery or an Uber. Also, my car was vandalized while in the parking lot, and management refused to do anything. They claimed they somehow didn't have video cameras and wouldn't even let me use their self-operated "car wash" for free to fix the vandalism.
  • NN
    Nolan_Beenen
    Dec 29, 2025
    1.0
    Moved in and caulk was already coming off of my shower first day as well as a permanent stain on the stovetop. Moved out at the end of September 2025 and they took our about $750 security deposit and we paid for apartment cleaning to make it supposedly a “hassle free” move out. It was anything but that. They are saying we have to pay over $1,300 even after taking our security deposit and paying for professional cleaning. It was not a great place to live and it seems like the management is just there to take money from people. They want to have us pay for carpet replacement when even in the inspection pictures there is almost nothing to be seen that would need to be replaced other than maybe two square feet total. Don’t make the same mistake I did. Never rent with fort family. I would do zero stars if I could.
  • KH
    Katrina Hamilton
    Nov 25, 2025
    5.0
    I transferred from Galleria Club last Monday after having lived there for 8 years. I must say I was on edge about making sure I wasn’t treated unfairly with regard to the move out fees based on the reviews. I can now say that I had a wonderful experience working with the property manager Christine. Despite pushback and countering feedback, I feel like Christine advocated for me and ensured that I had a smooth transfer. I really appreciate all that she did and I am thankful that she personally took charge of my transfer. Overall, I have had a wonderful experience living at Galleria Club. I would say that no property management is perfect so I definitely had a few instances of communication failures but in the end it was always resolved. Being that I lived there for 8 years none of those moments tarnished my experience. So far I have had a wonderful experience with most of the Fort Family staff and I hope this remains true. Overall, I would recommend living here. The maintenance team is amazing and the property is well kept. Thank you again Christine for all of your help!
  • DC
    Daikarly Corona
    Nov 23, 2025
    5.0
    Viví aquí y este lugar es lo máximo lo amo me encanta mis días siempre parecían vacaciones ❤️
  • WY
    William Yaakob
    Nov 6, 2025
    5.0
    I lived here for 18 months and loved it. I was referred by my brother who also lived here to move in. The move in process was easy as well as submitting maintenance requests and paying rent online. As well as this, I needed a one bedroom place quick after living for a year in a 2bed 2bath and they allowed me to move out early and gave me a wonderful price for a 1bed 1bath. The transfer process was easy and everyone I talked with was very nice. I highly recommend this place for the location, price, amenities, and staff.

Frequently Asked Questions About Cabana Club - Galleria Club

What types of apartments are available at Cabana Club - Galleria Club?

Cabana Club offers 1, 2, and 3 bedroom apartments in Jacksonville, FL.

What are the regular office hours for Cabana Club - Galleria Club?

The office is open Monday to Friday from 8:30 AM to 5:30 PM, and on Saturdays from 10:00 AM to 5:00 PM. It is closed on Sundays.