Staff Performance
Many reviews highlighted the dedication and compassion of specific staff members, particularly in rehabilitation and nursing roles, while others noted issues with staff attentiveness and professionalism.
Food Quality
The food received positive remarks from several customers, with specific cooks being praised for their excellent meals.
Cleanliness Issues
Multiple reviews pointed out significant cleanliness problems within the facility, including unclean rooms and common areas.
Care Quality
There were mixed experiences regarding the quality of care, with some families expressing satisfaction while others reported neglect and inadequate attention to residents' needs.
Facility Environment
The facility was described as having a nice ambiance, but concerns were raised about the overall maintenance and upkeep.