VM
Vanessa Marie
Jan 12, 2026
I moved into Stoneridge in August (my boyfriend has lived here for years). While the location, pool, and amenities look appealing, management is failing to meet basic legal obligations required of landlords in Florida.
From day one, our unit has had a German roach infestation. This was reported immediately. Pest control has only treated the unit twice, despite continued infestations and roach traps visibly filled with roaches. During an inspection, management emailed us stating “I saw no roach” while traps containing roaches were sitting on the kitchen counter. Denying documented pest activity does not make it disappear.
Florida law requires landlords to provide and maintain safe, sanitary, and habitable living conditions, including proper pest control and functional essential services. Our unit was delivered in poor and unsafe condition, including bad carpets, broken lights and doorknobs, inconsistent A/C, inconsistent hot water, and unstable refrigerator temperatures. Multiple maintenance visits either failed to fix issues or made them worse, including multiple floods inside the unit caused by attempted repairs.
Instead of correcting these problems, staff have been dismissive, hostile, and avoidant, frequently marking maintenance requests as “completed” when they were not, denying obvious issues, and creating a hostile environment when residents insist problems be properly addressed. This pattern appears retaliatory and has caused significant stress, sleep disruption, and health concerns.
This complex houses a large number of international students, many of whom may be unfamiliar with U.S. tenant rights or hesitant to challenge management. Based on both our experience and the volume of similar reviews, this community appears to rely on that imbalance, leaving vulnerable tenants to tolerate conditions that do not meet legal habitability standards.
After reviewing other reviews, it’s clear this is systemic, not an isolated issue. Management frequently responds to complaints with denial rather than accountability.
Prospective tenants should know: you have legal rights, regardless of student or visa status. No apartment complex is exempt from habitability laws. If you move here, document everything, know your tenant rights, and do not assume management will act in good faith once your lease is signed.