Numerous reviews highlighted poor customer service, including slow response times, unreturned calls, and unhelpful interactions.
Communication Issues
Many customers expressed frustration with the lack of communication and updates from management, often feeling ignored or uninformed.
Staff Performance
While some staff members received praise for their helpfulness and professionalism, others were criticized for being unresponsive and unprofessional.
Management Stability
Frequent changes in Community Association Managers (CAMs) led to instability and dissatisfaction among residents.
Overall Satisfaction
Overall, customer satisfaction is low, with many expressing disappointment in the management company's performance and recommending against their services.
EV
Erica V.
Oct 28, 2025
5.0
I have been trying to get everything for my aunts estate taken care of. Although the CAM for my community was not available, her supervisor came out to assist us. She was so pleasant and knowledgeable, she was able to get everything taken care of by the next morning. Wonderful customer service! I cannot thank her enough for the assistance.
BC
Brandon Chapa
Oct 28, 2025
5.0
Jaletha and her team are incredibly talented! They work on issues swiftly and efficiently, making it a pleasure to collaborate with them. Highly recommended!
SJ
Susan Janice
Oct 16, 2025
5.0
Thank You for your help
LA
Louis Alfieri
Sep 24, 2025
5.0
By far the worst property mngmt company I ever had the displeasure of dealing with
MD
Masha Dol
Sep 17, 2025
1.0
I would give negative stars if I could. These people do no useful work whatsoever. Requests go unanswered. Emails and cases ignored. Phone calls not returned. Customer service is not trained in properly routing requests and management is never anywhere to be found. We needed a letter from HOA stating that our property is not under hurricane assessment, all someone had to do was check the records and issue a short signed letter, nothing was done, we can't get a hold of anyone. The work they claim they do AI could do better at this point, such as routing maintenance requests. And anything else you need from them you can forget about it.
Frequently Asked Questions About Associa Gulf Coast
What are the business hours of Associa Gulf Coast?
Associa Gulf Coast is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on weekends.
Where is Associa Gulf Coast located?
Associa Gulf Coast is located at 13461 Parker Commons Blvd, Fort Myers, FL 33912, USA, within the Associa Gulf Coast area.
What type of services does Associa Gulf Coast provide?
Associa Gulf Coast is a community association and property management company offering property and building maintenance and community association services.
How can I contact Associa Gulf Coast via phone or email?
You can reach Associa Gulf Coast by phone at +1 239-277-0718 or via email at customerservice@associaonline.com.
Does Associa Gulf Coast have a website where I can learn more?
Yes, visit https://www.associagulfcoast.com for more information about Associa Gulf Coast.
Can I find a chiropractor near Associa Gulf Coast?
Yes, there are nearby chiropractors such as Nicholas Loughren D.C. and Gulf Coast Chiropractic close to Associa Gulf Coast.
Are there financial and insurance services near Associa Gulf Coast?
Yes, you can find financial services like Cheryl A. Paxson and Joseph Ferrara at Grace Advisory Group, as well as insurance agencies including Joanne Albert and Phil Yeatman near Associa Gulf Coast.
What wellness or spa services are near Associa Gulf Coast?
Nearby wellness options include Azul Cosmetic Surgery and Medical Spa, Vibe Yoga studio, and Nuviva Medical Weight Loss Clinics.
Is there a hospital or medical center near Associa Gulf Coast?
Yes, Parker Commons serves as a nearby health and medical facility located near Associa Gulf Coast.
Are there any professional services like marketing or legal assistance close to Associa Gulf Coast?
Yes, National Hospitality Consulting Group provides marketing consultancy, and Nussbickel Law Firm offers legal services near Associa Gulf Coast.