Business Details
About
Property Management CompanyHousing Rental
We are Progress Residential. Recognized as one of the largest providers of high-quality, single family rental homes in the Miami area. We’ve modernized the industry, making it easy for you to find, lease and love your perfect home. Our online experience allows you to find your home, experience an in-person self-showing, apply, sign and get ready to move all from your phone! If you're looking for a not so typical rental home experience, you've come to the right place.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.3
985 reviews
5 stars
790
4 stars
27
3 stars12
2 stars8
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised specific employees, particularly Luz Cruz and Javier Martinez, for their exceptional support and professionalism during the rental process.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including delays in repairs and unsatisfactory service, leading to frustration among tenants.
Move-In Conditions
Multiple customers reported poor conditions upon moving in, including cleanliness issues and unresolved repairs, which negatively impacted their initial experience.
Communication Problems
Numerous reviews indicated significant communication issues within the company, with customers expressing frustration over unresponsive customer service and lack of follow-up.
Rental Pricing Concerns
Some tenants expressed dissatisfaction with rent increases and perceived unfair practices regarding security deposits and move-out charges.
- JOJuliana Oliveira3 days ago1.0This is the second time I have scheduled a self guided tour with them and now for the second time AFTER driving all the way to the property we are told it is under contract. Completely unprofessional. You need to let us know way before our tour starts so we don’t waste our time and gas, especially when we could be seeing another property in place. Will never use nor recommend progress residential again.
- TCTebow CaresNov 15, 20255.0Vladimir came out and installed three new toilets over a span of several days. He was always prompt and had a big smile. His work was thorough and top notch! Thank you for the excellent job you did on these three toilet installs. Your promptness and friendly demeanor Vladimir was greatly appreciated during this stressful time for our family. Progress Homes has a real superstar in Vladimir!!!
- BBBeach BumNov 13, 20255.0Big shoutout to Darrell for helping us get our malfunctioning toilets replaced. His professionalism along with Vladimir the technician were on full display. They are both a real asset to Progress Homes!!!!!! *UPDATE* Vladimir came out a second time to install a toilet and his work was thorough and top notch! Thank you for your excellent work, promptness and friendly demeanor Vladimir : )
- SASaudia AliNov 12, 20255.0Very excited for this day to come. Darrell Johnson did great with the Move in orientation. An exceptional team at Rent progress, especially Jay . He went above and beyond for over 2 months . Thanks a million.
- DADaphney AntoineNov 5, 20255.0JD is an exceptional technician. I know when he shows up the work will be done right! I always request JD. I’m often disappointed when he’s not assigned to my work order. My family appreciates his professionalism and his eagerness to deliver the best results. Progress is fortunate to have a technician that is a Jack of all trades. I’ve yet to see JD struggle with a work order like I’ve seen other technicians struggle. Which is why I always request JD.
Frequently Asked Questions About Progress Residential
What kind of homes does Progress Residential offer for rent in the Miami area?
Progress Residential offers high-quality, single family rental homes including 3 to 6 bedroom homes, pet-friendly rentals, and smart home rentals in the Miami area.
How can I find and lease a rental home with Progress Residential?
You can find, lease, and apply for a rental home through Progress Residential's fully online experience, which also includes in-person self-showings and digital signing, all accessible from your phone.
What services does Progress Residential provide besides home rentals?
Progress Residential provides rental property management, rent collection, rent assistance, real estate rental services, and rental home leasing services.
Where is Progress Residential located?
Progress Residential is located at 5601 Powerline Rd, Suite 100, Fort Lauderdale, FL 33309, United States.
What are the office hours for Progress Residential?
Their office is open Monday through Friday from 9:00 AM to 4:00 PM, and closed on Saturdays, Sundays, and certain holidays like Thanksgiving and Christmas.
Is an appointment required to visit Progress Residential?
Yes, Progress Residential requires appointments for visits.
What are some nearby places customers might visit before or after meeting with Progress Residential?
Nearby places include Klima Control Air Conditioning Supply for HVAC services, Hertz Rent A Car for car rentals, and Blackstone Media Group coworking space, which might be useful for local professionals and visitors.
How can nearby car rental services help customers visiting Progress Residential?
Hertz Rent A Car, located near Progress Residential, provides convenient transportation options for customers who need a vehicle while searching for rental homes or moving in.
Are there any nearby services that assist with home maintenance or improvement?
Yes, nearby places like Klima Control Air Conditioning Supply and Danto Builders offer HVAC services and building supplies that can support rental home maintenance.
What online platforms can I use to learn more about Progress Residential and their listings?
You can visit their website at https://rentprogress.com, follow them on Facebook at facebook.com/progressresidential, view their LinkedIn page, or watch their YouTube channel at http://www.youtube.com/@Progress_Residential for more information.