The Grove at Clermont

4.8
206 reviews

About

Apartment Building
Visit our website for updated office and tour hours!

Location

The Grove at Clermont
16551 Lake Trail Dr., Clermont, FL
34711, United States

Hours

Reviews

4.8
206 reviews
5 stars
192
4 stars
3
3 stars
0
2 stars
0
1 star
11

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff, particularly in the leasing office and maintenance team, received high praise for their friendliness, professionalism, and responsiveness to resident needs.

Community Atmosphere

Residents appreciate the vibrant community atmosphere, including social events and a welcoming environment.

Maintenance Quality

The maintenance team is frequently highlighted for their quick response times and effective service, with specific mentions of individual team members like Victor, Jay, and Carlos.

Property Condition

The property is noted for being well-maintained, clean, and offering modern amenities, contributing to a positive living experience.

Concerns with Management

Some residents expressed dissatisfaction with management practices, including issues with communication and handling of maintenance requests.
  • KT
    Kathleen Thai
    5 days ago
    5.0
    Maintenance team is the greatest. Had a problem with the carpet and it was fixed almost instantly.
  • RE
    Rivkah “Rebecca” Eliyahu
    Dec 19, 2025
    5.0
    I have lived here for over a year and I have nothing but great things to say about this place. Whenever I have submitted a maintenance request it gets resolved immediately. Earlier this week I received an alert on my phone that the smart door lock was running low on batteries. I totally forgot about it but thankfully the maintenance team was on it. Ron came and resolved this issue quickly. Special shout out to him since he has always been caring, friendly, and respectful.
  • AH
    Alessandra Harth
    Dec 19, 2025
    5.0
    Beautiful place to live. Warm and gentle smiles with exceptional service from the office to maintenance, thanks to Gary, Silvia, Heather and all the crew.
  • LM
    lisa mazuz
    Dec 17, 2025
    5.0
    Have been living at the Grove for 4 months. The staff in the office are extremely helpful and have helped me solve some personal issues. Ron in maintenance is also very helpful and friendly I told him of an issue i was having and he came right away and solved my problem Love my new home, with new appliances and all the amenities that the complex offers!
  • EF
    Edwin Figueroa
    Dec 10, 2025
    1.0
    This place appears much better on paper than it actually is. The ratings are clearly inflated and do not reflect the real experience here. Management consistently fails to do their jobs, and the maintenance team is unprofessional, rude, and poorly trained often creating more problems that end up costing residents money. The apartments themselves are poorly built, with paper-thin walls where you can hear everything happening around you. Do yourself a favor and stay away. You can thank me later.

Frequently Asked Questions About The Grove at Clermont

What are the office and tour hours for The Grove at Clermont?

The office and tour hours are Monday to Friday from 10:00 AM to 6:00 PM, and Saturday from 10:00 AM to 5:00 PM. The office is closed on Sunday.

Where is The Grove at Clermont located?

It is located at 16551 Lake Trail Dr., Clermont, FL 34711, USA.