Staff Performance
Many customers praised the leasing and maintenance staff, particularly Sarah and Vickie, for their professionalism, kindness, and responsiveness.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including slow response times and unresolved issues, leading to frustration among residents.
Cleanliness Concerns
Multiple customers reported issues with cleanliness in common areas and apartments, including trash and pest problems.
Mixed Living Experience
While some residents enjoyed their time and found the community peaceful and well-managed, others expressed dissatisfaction with hidden fees and poor maintenance.