Cypress Trace

Reviews

• GC

  Glorimar Colon

  Feb 17, 2026
  5.0
  Muy satisfecha con los servicios de los empleados de Cypress Trace. Es un lugar muy tranquilo y acogedor.
• AM

  Alannah M

  Feb 4, 2026
  5.0
  Monica was helpful throughout the leasing process! My apartment is cozy and I feel very welcome here
• BH

  braylee harbert

  Jan 28, 2026
  1.0
  I have lived here three years and have had a series of on going problems. Poor management and terrible communication. The property is constantly dirty with trash everywhere, and there is a serious roach problem that management does not address. After asking for pest control continuously (if they show up) the problem is never fixed. Maintenance requests are ignored or never fulfilled, and getting a response to any concern requires repeatedly begging for follow-up. There is also frequent violence in the community, which makes it feel unsafe. On top of this, management raised the rent in the middle of my lease every year and even charged me the incorrect rent for multiple months. Despite repeatedly bringing this to their attention, they refused to correct the issue. Instead, they attempted to charge late fees and even tried to put an eviction notice on my door over charges that were their own mistake. Overall, management is unresponsive, unprofessional, and does not care about residents. I would not recommend living here. You can review the photos posted to get an idea of the true conditions of the apartment.
• FF

  Franci

  Jan 15, 2026
  1.0
  Office personnel suck! I called with an important matter (don't live here, my kid does) and the lady behind the phone said will you email me that in detail with your daughters apt # and then I can take care of your matter ????? What ???? So a bunch of kids fist fighting in front of the exit gate, (leaving the matter dangerous at this point) needs to be emailed? I hung up and just prayed for the kids in this neighborhood because office personnel could careless about their safety!
• MT

  Maena Teran

  Dec 15, 2025
  5.0
  Cypress Trace has really made me feel at ease. From the moment we met Ms.Monica ,she Was very helpful, very compassionate and Ms. Mónica is the reason why i decided to move foward and become a part of this community.