First State Bank was started in 1955 by a group of business owners who knew that a local bank would be critical to the vitality of Key West. As the community grew, so did our Bank, steadily adding more services, technology, security and branches throughout the Keys. We offer our customers the best of both worlds - employees who know you and a local name you trust with digital services and modern technology you demand. Over the years, our Bank has grown and changed in a lot of ways, but our core values remain the same - a proud, locally owned, financial institution operated for the benefit of the people of the Florida Keys.
Location
First State Bank of the Florida Keys - Big Pine Key Office
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.