The Oaks at Kelly Park

Reviews

• BC

  Brandon Warah - Creative Director / Cinematographer

  6 days ago
  5.0
  I cannot rave enough about my experience buying here! Rick and Alan (sales + construction manager) have gone above and beyond for my family in ways you couldn’t imagine. We closed a month ago and they still call me to check up and see if we need anything. The level of service is far beyond the scope of any job - it’s because they truly care. Our home is absolutely incredible and the community is filled with kind people. I’ve never felt more welcome! If you’re looking for a great community with high levels of luxury, good people, and a team that will give you the best level of care- this is the one.
• JC

  Jase Cara

  Nov 4, 2025
  5.0
  We recently closed in October and so far are super happy with our new home! We were really impressed with the Toll Brothers sales team before and after signing. The communication with us was always really good and any questions were promptly answered. Our construction manager was fantastic as well and we felt like we always were given good insight into all steps of the construction process, whether from phone / picture updates or through the multiple walkthroughs. Buying a home is a big decision, but I am certain choosing to build our home at the Oaks at Kelly Park was the right one.
• FB

  Forever Blessed

  Nov 3, 2025
  1.0
  Deeply Disappointed by Unprofessional Conduct at The Oaks at Kelly Park I recently visited The Oaks at Kelly Park community and was treated in an unprofessional and discriminatory manner by the sales consultants on site. When I entered, one consultant (Emily Ventura) greeted me politely, but the male consultant nearby immediately closed his door and gave me a disgusted look. I ignored it and proceeded to tour the homes. When I returned to the office, I overheard both consultants mocking me. The male consultant asked, “Is she gone?” The female replied, “Yes,” and the male said, “I saw something…” The female added, “Stinky,” and the male continued, “Looks like she haven’t been showered in days.” To my shock, they didn’t realize I was standing right there. The look on the Emily’s face when she saw me was proof enough. This was an embarrassing and upsetting experience, especially coming from a company as large as Toll Brothers. It’s disheartening to see that such behavior still happens in 2025. I hope Toll Brothers reviews this location’s staff and ensures their representatives treat all potential buyers with the respect and dignity they deserve.
• JJ

  Jesus4302

  Oct 31, 2025
  5.0
  Took my little daughter for the first time to trick or treating today, it was a blast; so much candy for the rest of the year though.
• MM

  Marilyn Mott

  Sep 29, 2025
  1.0
  We closed on our house in June and would not recommend Toll Brothers after the experience we have had over the last 4 months. Do not make the mistake of closing on your house until you get a third party inspector and ensure that Toll Brothers actually resolves every single issue. We had two outside inspections, and we were told any items not resolved prior to closing would be handled through the Toll Brothers warranty. Well 4 months later we are still begging for support on simple warranty claims. We’ve been assigned a new CM and the only communication we’ve gotten from him is a few phone calls filled with false promises. Definitely wish we went with one of the other builders in the Apopka area!

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