We are Progress Residential. Recognized as one of the largest providers of high-quality, single family rental homes in the Orlando area. We’ve modernized the industry, making it easy for you to find, lease and love your perfect home. Our online experience allows you to find your home, experience an in-person self-showing, apply, sign and get ready to move all from your phone! If you're looking for a not so typical rental home experience, you've come to the right place.
Many customers praised the friendly and helpful nature of staff members, particularly highlighting individuals like Jose Ferreira, Edgar, and Alice for their professionalism and dedication.
Maintenance Issues
While some customers reported quick and effective maintenance responses, others expressed frustration with unresolved issues and poor communication regarding repairs.
Application Process
Several reviews indicated dissatisfaction with the application process, citing delays and lack of communication, leading to negative experiences for potential renters.
Property Condition
Customers noted concerns about the condition of rental properties, mentioning issues like malodors and inadequate maintenance prior to moving in.
AV
Andrea Vargas
3 days ago
1.0
Don't do business with this company!!!!!
We have had a water leak for over a month, and they have completely failed to handle the situation responsibly. They refuse to relocate us or provide a hotel, even though the house has been unlivable due to constant humidity.
They started breaking the floor of the house without allowing us to move out or remove our belongings first. As a result, our furniture, computers, and clothes are covered in dust. This is unacceptable.
We have dogs and a newborn baby, yet they still allowed construction and heavy machinery to continue inside the home. We also work from home, and it has been impossible to work due to the noise from the machines.
Living in these conditions for a month is unsafe, unhealthy, and shows a total lack of care for tenants. Extremely disappointed and stressed by this experience.
Run from this company!
DL
Dee Linette
6 days ago
5.0
I love progress residential. They are one of the best companies that you can rent a property from. They do not hassle you and that's what I like about them. Also like that the properties don't require much maintenance, especially if you're a clean person. The only thing I disagree with this company is the use of their credit reporting. Third party company called Esusu because they have affected my credit score and it kept me at a low score and I've been renting from my property for 3 years so I don't understand why my credit score is at a low score it's not making sense. I contact the company Esusu and I am not getting any good results even with providing proof from my ledger. Rent has been paid on time for 3 years. It's driving me nuts. I would like for them not to continue utilizing their services because they're not helping my credit score reporting through them. But other than that I love progress residential. They have the best customer service agents and they're very patient and polite.
DD
Dominique Dennis
Jan 5, 2026
5.0
New progress resident here and cannot say enough about the technician who came to our home. I wish I could request him exclusively. He set the standard high for any progress interaction. He was professional, conscientious and thorough. He addressed every concern and several times shared his commitment to ensuring our home was as comfortable as he would want his own home to be. He cared for all maintenance needs and his communication was clear about the status today, next steps, etc. we greatly appreciate you, Cesar!!
JJ
jarlingportillo
Dec 28, 2025
1.0
Pesimo servicio, hice una aplicación, antes de iniciar llame al costumer service , pregunte sobre los requisitos quedando todo claro hice la aplicación, me cobraron 110$ y dos días después me dicen que no pueden hacerme la verificación porque agregué mi cuenta de empresa, a pesar que yo había consultado antes de iniciarla y con eso proceden a cancelar mi solicitud perdiendo así mi dinero por la mala información. No quiero creer que hacen esto con el fin de quedarse con unos cuantos dólares de la aplicación.
No lo recomiendo.
RS
Raul Sanchez
Dec 20, 2025
5.0
Bedlet Jean-Baptiste saved the day coming through in the clutch with bases loaded bottom of the 9th inning with 2 outs hitting a grand slam ✨ thank you for you help my man and saving our water heater issues now we can enjoy having hot water again. Mr Bedlet was very professional precise and efficient rebuilding our 50 gal electric water heater super humble guy @progressresidential give this man a raise lol he deserves it i couldn’t be any happier with his service performance ⭐️⭐️⭐️⭐️⭐️.
Frequently Asked Questions About Progress Residential
What types of rental homes does Progress Residential offer in the Orlando area?
Progress Residential offers high-quality single family rental homes including 3 to 6 bedroom homes, pet-friendly rental homes, and smart home rentals.
How can I find and lease a home through Progress Residential?
You can easily find, lease, apply, sign, and prepare to move into your home all through Progress Residential's online experience and in-person self-showings using your phone.
Where is Progress Residential located?
Progress Residential is located at 750 S. Northlake Blvd, Suite 1000, Altamonte Springs, FL 32701, USA.
What are the office hours for Progress Residential?
The office is open Monday through Friday from 9:00 AM to 4:00 PM and closed on weekends and major holidays like Thanksgiving and Christmas.
Does Progress Residential require appointments for visits?
Yes, Progress Residential requires appointments for in-person visits and services.
What services does Progress Residential provide?
Services include rental property management, rent collection, houses for rent, rent assistance, real estate rental services, property management services, and rental home leasing services.
How can I contact Progress Residential?
You can contact Progress Residential by phone at +1 407-205-1130 or +1 689-205-9159, or visit their website at https://rentprogress.com.
What nearby places can help me find Progress Residential?
Nearby landmarks such as North Lake Business Park and Altamonte Sprints can help orient you when finding Progress Residential, which is located near other businesses like Research America and ARCpoint Labs.
Are there any nearby amenities or services to visit before or after viewing homes with Progress Residential?
Yes, nearby you can visit places like Aceline Sports for sporting goods, Ehrlich for building supplies, or relax at local landmarks such as Altamonte Manor Apartments and Altamonte Heights Condominiums.
Can I explore local business services around Progress Residential's location?
Yes, local services nearby include marketing consulting at PPM Consultants, medical support at Fresenius Kidney Care and BMA North Orlando hospital, and automotive services like Volvo Car USA and Mazda Training Center.