Ryan Homes at Azalea Woods

Reviews

• SS

  Shame

  Jan 30, 2026
  1.0
  The sales guy in this place is very unprofessional. Look elsewhere! Ryan homes thinks we would buy here absolutely NOT. They have cookie cutter homes. Terrible sales management as well.
• AA

  Anna

  Jan 29, 2026
  1.0
  This review is regarding Jay Carlson the only sales person there unfortunately, when first visiting the scheduled appointment in October he was not that friendly to me and my wife. When we arrived he greeted us like if were bothering him and he had a collage football game on the tv he was watching. WE expressed that we are looking for more a private lot and that we don't want to settle as this is our forever home. He tried pushing this ugly lot that no one wanted #50 in the first section. that they still haven't sold. I told him to keep us posted as to up and coming lots that you think we would consider. he acted like whatever if we don't buy now prices will go up. He was a terrible SALES person originally we had Shannon Esse she was awesome but they moved her location. not cut throat like him. A week ago I reached out because he sent me new lots for released and I asked him about lot #75 he says yes its still available and even showed us pictures, then 1 day before we are scheduled to come down to see it he emails and says that lot is sold, its first come first served. I can't tell you want a cut throat person he is, hopefully they get rid of him soon, or else we will not be buying there. K Hovnanian sales guy has been amazing don't waste your time at this place the sales guy is arrogant and cut throat. He is beyond rude and it makes Ryan homes look bad in this development. PLUS they build with 2x4 beams terrible construction Look elsewhere !!
• JN

  Joseph Nuzzo

  Jan 7, 2026
  5.0
  I have worked with appointments with several different customer service representatives while I wasn’t sure what dates I could make and change our dates to view homes all were very kind to work with us, I really had a lot of trouble with paper work required on how to download the deferent information but my loan person was great and patient and helped me get through it, my sales person was also great and patient answering all my phone calls and questions, all persons I contacted through email or phone calls were extremely kind and understanding
• MR

  Mark Ricker

  Dec 13, 2025
  5.0
  Phil was the best. He is very helpful and prompt. Quick with answers as well
• HR

  H. Russo

  Nov 10, 2025
  5.0
  We had a wonderful experience with Ryan Homes, we love our house! Every detail has been carefully thought out from the electrical outlets to rooms & closets layout and one level living (not including the basement). The homes are simply beautiful. They also include built in lawn irrigation systems, sod, trees, and they will mow your front and back lawn for you. We highly recommend Jay in sales to go over the options. He is very knowledgeable and warm. Staff in general are great - we were very happy with everyone we worked with. Our project manager, Zach, consistently went above and beyond. When you buy a new build, the person you’ll work most closely with is the project manager because they oversee the entire build. Zach sent us weekly videos, fielded questions and worked with our inspectors closely. I learned so much about the different systems in the house and how they work. Bring a notebook to the walk thru and take notes, they share important tips. There were some lessons we learned throughout the new build process: 1. It’s good to have an independent inspector at 2 points - the pre-drywall phase (to review the studs, electrical, hvac, etc.) and around the final walk through. Luckily Ryan allows this (some new builders do not). This increased our confidence in the build. 2. You should also have your own settlement attorney early in the process. We used L. Echevarria, they were wonderful. 3. If you decide to pay extra for the floating rate feature which lets you have the option of changing interest rates should APRs drop, make sure you email the mortgage team 30 days in advance. We missed that boat because we thought it would be more automatic. They sent a reminder from another email address and only to one of us so I thought it was spam and didn’t catch it. At least they refunded the fee but we missed out on a lower interest rate by almost one percentage point! I encourage Ryan to update their policy so the process *automatically* floats down to a lower rate if one is available during the opportunity window. Paying for the feature in advance should be enough to signify that we want to exercise the float down feature if options are favorable. 4. If there are any issues, get them fixed before closing. If you bump them to the warranty, it may take longer. 5. Note that you shouldn’t let the moving van park in the driveway. We haven’t had an issue because we are aware but big trucks are too heavy for the driveway and may crack it. 6. If you have large dogs, the fence height limitation is 4 feet. There is only one type of fence allowed and it is not a privacy fence. It’s a black aluminum fence which I think is ugly but I guess doesn’t hide pond views from neighbors. Other than that, the community is in a great location, very quiet and peaceful, and there are beautiful trees and ponds all over. We are very happy.

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