Certified by The Chase at Bryant Street • Mar 01, 2026
Reviews
4.0
172 reviews
5 stars
123
4 stars
5
3 stars
4
2 stars
5
1 star
35
What are people saying?
AI-generated from recent customer reviews
Management Issues
Many customers reported poor communication and unprofessional behavior from management, particularly after the management change to Kettler.
Maintenance Performance
While some residents praised the maintenance team for their quick response times, others experienced ongoing issues with unresolved maintenance requests.
Community Events
Residents enjoyed the variety of community events and amenities available, although some noted a decline in events since the management change.
Noise and Safety Concerns
Several reviews highlighted significant noise issues from neighbors and external sources, as well as safety concerns in the surrounding area.
Mixed Experiences
Overall, experiences varied widely, with some residents expressing satisfaction with their living conditions and others strongly advising against moving in.
MK
Mèbuti Kebede
Jan 28, 2026
5.0
Love the amenities and events for residents. Many nice food options at the Bryant St Market. I love Blowfish and Taqueria Habanero
JA
John Allio
Jan 28, 2026
5.0
Went to the Grassfed griddle and really enjoyed the vibe, seems to be lots of events, we will be back for the open mic night!
HT
Hani Tiruneh
Jan 28, 2026
5.0
There is plenty to do in the area and the community is nice. We are a fan of the gym and the Korean bbq restaurant downstairs.
JJ
Jennifer
Jan 28, 2026
5.0
Great amenities and I love the weekly trivia and dance nights in the Foodhall. Shoutout to Alegria and the Chase team!
BD
Bevaughn Daniels
Jan 14, 2026
1.0
I strongly advise anyone considering this property not to move here.
The assistant manager, Shaunacey Black, demonstrated extremely poor management and communication throughout my application process. I completed every required step: rental verification, employment verification, and pay stub uploads. I was conditionally approved and had multiple conversations with the leasing staff. Jermia personally completed my employment verification, and all requested documents were submitted.
Despite this, my application was later denied after conditional approval, with the explanation that my rental verification was insufficient. From the beginning, I clearly explained that my prior housing was a sublease, meaning my name would not appear as the primary leaseholder. This was already known and discussed before I was conditionally approved. This would have been my first independent rental, yet the denial occurred after all requirements had already been met.
In addition, the environment itself is not professional. There are people openly smoking marijuana on the property, and the overall atmosphere does not feel serious or well-managed. The application process was unnecessarily dragged out, with poor communication and constant delays. I was repeatedly contacted, asked for documents, and then ultimately denied, which felt like being strung along rather than handled transparently.
You also would not want to live here if you value professionalism and respect. Rather than feeling welcomed, I felt harassed and scrutinized throughout the application process. Decisions seemed inconsistent and subjective instead of based on clear leasing standards.
Overall, this property’s management is disorganized and unprofessional. I strongly advise anyone looking for housing to apply elsewhere, somewhere you feel respected, welcomed, and treated fairly from the beginning.
Frequently Asked Questions About The Chase at Bryant Street
Where is The Chase at Bryant Street located?
The Chase at Bryant Street is located at 680 Rhode Island Ave NE, Washington, DC 20002, USA.
What are the operating hours of The Chase at Bryant Street?
The Chase at Bryant Street is open Monday, Tuesday, Thursday, and Friday from 9:00 AM to 6:00 PM, Wednesday from 12:00 PM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.
What type of building is The Chase at Bryant Street?
The Chase at Bryant Street is categorized as an apartment building under the KETTLER brand.
What is the main phone number to contact The Chase at Bryant Street?
You can contact The Chase at Bryant Street by calling +1 844-735-6136.
Which nearby gyms can residents of The Chase at Bryant Street visit for fitness activities?
Residents can visit F45 Training Edgewood DC, a nearby gym offering active life and sports and recreation services.
What nearby dining options are available around The Chase at Bryant Street?
Nearby dining options include Taqueria Habanero for Mexican food, Blowfish Poke & Grill serving Hawaiian cuisine, The Grassfed Griddle for burgers, and Popeyes Louisiana Kitchen for fast food chicken dishes.
How can nearby entertainment venues enhance my visit to The Chase at Bryant Street?
You can enjoy nearby entertainment at Alamo Drafthouse Cinema DC Bryant Street, The Highbinder bar and restaurant, and metrobar beer garden—perfect spots before or after your visit.
Are there any nearby beauty and spa services near The Chase at Bryant Street?
Yes, Inspire Nail Bar nearby offers nail salon services, beauty and spa treatments, and hair removal services.
Is public transportation accessible from The Chase at Bryant Street?
Yes, Rhode Island Ave - Brentwood Metro Station is close by and provides convenient transportation and parking options for visitors.
Where can residents of The Chase at Bryant Street find essential retail stores nearby?
Nearby retail stores include PaylessShoesource for shoes, Cricket Wireless for mobile phones, Rent-A-Center for rental goods, and Capital Carpet LLC for flooring.
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Certified March 01, 2026Yext Knowledge Graph
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