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The Chase at Bryant Street

4.0
(172 reviews)

Business Details

680 Rhode Island Ave NE, Washington, DC
20002, United States
(844) 735-6136

About

Apartment BuildingKETTLER

Location

The Chase at Bryant Street
680 Rhode Island Ave NE, Washington, DC
20002, United States

Hours

Reviews

4.0
172 reviews
5 stars
123
4 stars
5
3 stars
4
2 stars
5
1 star
35

What are people saying?

AI-generated from recent customer reviews

Management Issues

Many customers reported poor communication and unprofessional behavior from management, particularly after the management change to Kettler.

Maintenance Performance

While some residents praised the maintenance team for their quick response times, others experienced ongoing issues with unresolved maintenance requests.

Community Events

Residents enjoyed the variety of community events and amenities available, although some noted a decline in events since the management change.

Noise and Safety Concerns

Several reviews highlighted significant noise issues from neighbors and external sources, as well as safety concerns in the surrounding area.

Mixed Experiences

Overall, experiences varied widely, with some residents expressing satisfaction with their living conditions and others strongly advising against moving in.
  • MK
    Mèbuti Kebede
    Jan 28, 2026
    5.0
    Love the amenities and events for residents. Many nice food options at the Bryant St Market. I love Blowfish and Taqueria Habanero
  • JA
    John Allio
    Jan 28, 2026
    5.0
    Went to the Grassfed griddle and really enjoyed the vibe, seems to be lots of events, we will be back for the open mic night!
  • HT
    Hani Tiruneh
    Jan 28, 2026
    5.0
    There is plenty to do in the area and the community is nice. We are a fan of the gym and the Korean bbq restaurant downstairs.
  • JJ
    Jennifer
    Jan 28, 2026
    5.0
    Great amenities and I love the weekly trivia and dance nights in the Foodhall. Shoutout to Alegria and the Chase team!
  • BD
    Bevaughn Daniels
    Jan 14, 2026
    1.0
    I strongly advise anyone considering this property not to move here. The assistant manager, Shaunacey Black, demonstrated extremely poor management and communication throughout my application process. I completed every required step: rental verification, employment verification, and pay stub uploads. I was conditionally approved and had multiple conversations with the leasing staff. Jermia personally completed my employment verification, and all requested documents were submitted. Despite this, my application was later denied after conditional approval, with the explanation that my rental verification was insufficient. From the beginning, I clearly explained that my prior housing was a sublease, meaning my name would not appear as the primary leaseholder. This was already known and discussed before I was conditionally approved. This would have been my first independent rental, yet the denial occurred after all requirements had already been met. In addition, the environment itself is not professional. There are people openly smoking marijuana on the property, and the overall atmosphere does not feel serious or well-managed. The application process was unnecessarily dragged out, with poor communication and constant delays. I was repeatedly contacted, asked for documents, and then ultimately denied, which felt like being strung along rather than handled transparently. You also would not want to live here if you value professionalism and respect. Rather than feeling welcomed, I felt harassed and scrutinized throughout the application process. Decisions seemed inconsistent and subjective instead of based on clear leasing standards. Overall, this property’s management is disorganized and unprofessional. I strongly advise anyone looking for housing to apply elsewhere, somewhere you feel respected, welcomed, and treated fairly from the beginning.

Frequently Asked Questions About The Chase at Bryant Street

Where is The Chase at Bryant Street located?

The Chase at Bryant Street is located at 680 Rhode Island Ave NE, Washington, DC 20002, USA.

What are the operating hours of The Chase at Bryant Street?

The Chase at Bryant Street is open Monday, Tuesday, Thursday, and Friday from 9:00 AM to 6:00 PM, Wednesday from 12:00 PM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.

Brand Certified Facts from The Chase at Bryant Street

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