MC
Matthew Cloos
Dec 16, 2025
My Advice, DON’T LIVE HERE! I moved in at the end of April, and I’ve had a terrible experience from the very beginning. For starters, when I was looking at different apartments at Jayde, she showed me one and told me to put 603 on my application. Well, she actually showed me 601 instead of 603. When it became clear I applied for the wrong apartment number, she refused to allow me to correct her mistake, even though the apartment was vacant. Therefore, I didn’t get to live in the apartment that they showed me. Not only that, but when I sent my cashier checks before I moved in, I told her to let me know if she doesn’t get them. Well, she called me to setup a time to sign the lease, and when I got there, that’s when she finally told me she never got my checks. That $2500 I was worried I lost. The leasing agent didn’t seem to care that this was now a big problem for me. Then there at times when I need to go to the room with garbage and recycling, and I’ve seen mice in there from time to time. If you think that’s bad, the worst part about living here is the inability to control the temperature in your apartment. I prefer to live between 65 and 67 degrees. Well, based on the engineering design of the heating and cooling system and the quality of the HVAC units, you can’t control the temperature in your apartment if it’s too cold outside. They have the main lobby set at 75 - 78 degrees, and I don’t think they understand that even though it’s on a different HVAC unit, heat always rises. I e had multiple occasions now when it’s 72 degrees in my apartment, and I have the thermostat set at 67. When I submit a maintenance ticket, it takes them days to address the issue. Therefore, I’m not able to sleep and I’m sweating all night because this property is way too hot. I even have the windows fully open, but that doesn’t help. They keep the hallways at 73 degrees in the winter time?! They definitely have a lack of responsiveness when you can’t control the temperature in your own apartment, because they don’t have a solution, therefore they make you sweat, and I had to fix the issue myself last time. Plus, they are insensitive to the fact that they made you bake in your apartment for 20+ hours before the picked up the phone to call me back. For those of you looking to rent in DC, I would recommend u avoid this property and its management! I find it absurd that hotels don’t have any issues with people controlling their own temperature, and people don’t live in hotels. I wish this property had the engineers and HVAC systems that hotels do, and their customers only stay a night or 2. I have to try to live here, but this property is designed in a way that my apartment is way too hot for comfort, and why pay to live uncomfortable.