Many customers praised the leasing staff, particularly Mark and Oge, for their attentiveness, professionalism, and helpfulness during the leasing process.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including pest control issues, broken amenities, and slow response times from maintenance staff.
Safety Concerns
Numerous customers expressed concerns about safety, citing incidents of crime, inadequate security measures, and issues with noise and disturbances from neighbors.
Cleanliness and Upkeep
Feedback indicated dissatisfaction with the cleanliness of common areas, including reports of pests and unkempt hallways.
Management Changes
Reviews reflected a negative perception of the new management under Kettler, with many residents feeling that the quality of service and living conditions have declined since the transition from JBG Smith.
DG
David Graham
Feb 19, 2026
5.0
Ms Erleen is very respectful and she does a great job in helping people at the front desk when I came in to visit my client the first day she help me out I didn't know where to go Her she help me find Mr Robert Lewis
JB
Joyce Brown
Feb 2, 2026
5.0
This has been such a great experience!The leasing staff is attentive and friendly especially Ingrid. I would definitely recommend this apartment community to live.
SB
Samantha B
Jan 31, 2026
5.0
I toured a few of the units at Fort Totten Square and I’m impressed by what I saw. I did my guided tour with Courtney who is very detail oriented and knowledgeable.
TC
Tameron Colbert
Jan 27, 2026
5.0
My experience with Fort Totten Square has been phenomenal. OGE, is really one of the gems at these apartments. She answered every question I had and was willing to work with me every step of the way, through the move-in process. The concierge and staff are helpful and phenomenal. They have made this experience great.
CC
Carla
Jan 26, 2026
5.0
Oge was a very helpful agent. She showed me multiple units on 3 different occasions until I found the perfect unit. The process was smooth & quick! I definitely recommend working with Oge if you’re interested in the property.
Frequently Asked Questions About Fort Totten Square
What are the operating hours of Fort Totten Square?
Fort Totten Square is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Where is Fort Totten Square located?
Fort Totten Square is located at 5661 3rd Street Northeast, Washington, DC 20011, United States.
What type of building is Fort Totten Square?
Fort Totten Square is an apartment building categorized under KETTLER.
How can I contact Fort Totten Square?
You can contact Fort Totten Square by calling +1 844-745-1864 or visiting their website at https://www.forttottensquare.com/.
Does Fort Totten Square have a presence on social media?
Yes, Fort Totten Square is on Facebook at https://www.facebook.com/FortTottenSquare and on Instagram with the handle @ftsqapts.
Are there locksmith services near Fort Totten Square?
Yes, nearby locksmith services include Minute Key, KeyMe Locksmiths, and minuteKEY, convenient for residents needing key duplication or lock services.
What food options are available close to Fort Totten Square?
Nearby food options include Walmart Bakery, Wingstop for chicken wings, Subway sandwich shop, KFC, Five Guys burger restaurant, and Chick-fil-A, offering a wide variety of dining choices for residents and visitors.
Where can I find storage or moving services near Fort Totten Square?
Storage and moving services close by include Extra Space Storage for self-storage and BR Movers for moving assistance and packing supplies.
Are there any nearby services for home cleaning or air duct cleaning?
Yes, Air Duct Cleaning DC provides HVAC and air duct cleaning services near Fort Totten Square, helping maintain a clean living environment.
What are some nearby points of interest to visit around Fort Totten Square?
Nearby points of interest include Fort Totten Square itself as a landmark and shopping center, Riggs Crossing Senior Residences, and Riggs Liquors for groceries and drinks, offering residents and visitors convenient amenities.
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