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Fort Totten Square

4.0
(279 reviews)

Business Details

5661 3rd Street Northeast, Washington, DC
20011, United States
(844) 745-1864
https://www.forttottensquare.com/

About

Apartment BuildingKETTLER

Location

Fort Totten Square
5661 3rd Street Northeast, Washington, DC
20011, United States

Hours

Reviews

4.0
279 reviews
5 stars
167
4 stars
40
3 stars
22
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the leasing staff, particularly Mark and Oge, for their attentiveness, professionalism, and helpfulness during the leasing process.

Maintenance Issues

Several reviews highlighted ongoing maintenance problems, including pest control issues, broken amenities, and slow response times from maintenance staff.

Safety Concerns

Numerous customers expressed concerns about safety, citing incidents of crime, inadequate security measures, and issues with noise and disturbances from neighbors.

Cleanliness and Upkeep

Feedback indicated dissatisfaction with the cleanliness of common areas, including reports of pests and unkempt hallways.

Management Changes

Reviews reflected a negative perception of the new management under Kettler, with many residents feeling that the quality of service and living conditions have declined since the transition from JBG Smith.
  • DG
    David Graham
    Feb 19, 2026
    5.0
    Ms Erleen is very respectful and she does a great job in helping people at the front desk when I came in to visit my client the first day she help me out I didn't know where to go Her she help me find Mr Robert Lewis
  • JB
    Joyce Brown
    Feb 2, 2026
    5.0
    This has been such a great experience!The leasing staff is attentive and friendly especially Ingrid. I would definitely recommend this apartment community to live.
  • SB
    Samantha B
    Jan 31, 2026
    5.0
    I toured a few of the units at Fort Totten Square and I’m impressed by what I saw. I did my guided tour with Courtney who is very detail oriented and knowledgeable.
  • TC
    Tameron Colbert
    Jan 27, 2026
    5.0
    My experience with Fort Totten Square has been phenomenal. OGE, is really one of the gems at these apartments. She answered every question I had and was willing to work with me every step of the way, through the move-in process. The concierge and staff are helpful and phenomenal. They have made this experience great.
  • CC
    Carla
    Jan 26, 2026
    5.0
    Oge was a very helpful agent. She showed me multiple units on 3 different occasions until I found the perfect unit. The process was smooth & quick! I definitely recommend working with Oge if you’re interested in the property.

Frequently Asked Questions About Fort Totten Square

What are the operating hours of Fort Totten Square?

Fort Totten Square is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.

Where is Fort Totten Square located?

Fort Totten Square is located at 5661 3rd Street Northeast, Washington, DC 20011, United States.

Brand Certified Facts from Fort Totten Square

Fort Totten Square partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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