Many reviews highlighted the helpfulness and professionalism of staff members, particularly Mark and David, who provided excellent service during the leasing process.
Maintenance Issues
Several customers reported ongoing maintenance problems, including broken gym equipment, pest issues, and slow responses to maintenance requests.
Safety Concerns
Numerous reviews expressed concerns about safety, including reports of crime in the area, issues with building security, and frequent fire alarms.
Cleanliness and Upkeep
Feedback indicated that the cleanliness of the building and common areas was inconsistent, with complaints about pests and general maintenance.
High Costs
Residents noted that rent and utility costs were high relative to the quality of living conditions, leading to dissatisfaction with the overall value.
CR
Charles Rivera
Jan 2, 2026
3.0
Clean but very busy
5U
5star User
Dec 13, 2025
5.0
There is a Walmart Supercenter connected to this apartment building… it’s nice. It’s a nice lil spot.
JJ
JAMES
Dec 4, 2025
2.0
Who decided to put those SAD Christmas decorations and tree in the lobby this year. With the amount of money, we pay for rent we deserve better. #AFTERTHOUGHT
ZT
Zak Thompson
Nov 24, 2025
5.0
Thank u Ingrid Oge Courtney for a excellent job in helping me and my husband Jermaine Johnson with our housing choice and being 100precent excellent Thank you
Keep up the great work
TW
T W
Nov 18, 2025
5.0
My experience with FTS has been excellent. Oge patiently showed me multiple units, answered every question, and guided me through the entire move-in process for my elderly dad. Her responsiveness—along with the helpful concierge staff—made everything seamless. The residents are diverse in age and everyone seems friendly. There was a minor issue with the blinds but the online maintenance portable was quick and efficient. They addressed the concern the next day. It’s only been five months, but the experience has been great so far. I feel comfortable having my dad there.
Frequently Asked Questions About Fort Totten Square
What are the operating hours of Fort Totten Square?
Fort Totten Square is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Where is Fort Totten Square located?
Fort Totten Square is located at 5661 3rd Street Northeast, Washington, DC 20011, United States.
What type of building is Fort Totten Square?
Fort Totten Square is an apartment building categorized under KETTLER.
How can I contact Fort Totten Square?
You can contact Fort Totten Square by calling +1 844-745-1864 or visiting their website at https://www.forttottensquare.com/.
Does Fort Totten Square have a presence on social media?
Yes, Fort Totten Square is on Facebook at https://www.facebook.com/FortTottenSquare and on Instagram with the handle @ftsqapts.
Are there locksmith services near Fort Totten Square?
Yes, nearby locksmith services include Minute Key, KeyMe Locksmiths, and minuteKEY, convenient for residents needing key duplication or lock services.
What food options are available close to Fort Totten Square?
Nearby food options include Walmart Bakery, Wingstop for chicken wings, Subway sandwich shop, KFC, Five Guys burger restaurant, and Chick-fil-A, offering a wide variety of dining choices for residents and visitors.
Where can I find storage or moving services near Fort Totten Square?
Storage and moving services close by include Extra Space Storage for self-storage and BR Movers for moving assistance and packing supplies.
Are there any nearby services for home cleaning or air duct cleaning?
Yes, Air Duct Cleaning DC provides HVAC and air duct cleaning services near Fort Totten Square, helping maintain a clean living environment.
What are some nearby points of interest to visit around Fort Totten Square?
Nearby points of interest include Fort Totten Square itself as a landmark and shopping center, Riggs Crossing Senior Residences, and Riggs Liquors for groceries and drinks, offering residents and visitors convenient amenities.