Fort Totten Square

4.0
271 reviews

About

Apartment BuildingKETTLER

Location

Fort Totten Square
5661 3rd Street Northeast, Washington, DC
20011, United States

Hours

Reviews

4.0
271 reviews
5 stars
161
4 stars
40
3 stars
22
2 stars
11
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many reviews highlighted the helpfulness and professionalism of staff members, particularly Mark and David, who provided excellent service during the leasing process.

Maintenance Issues

Several customers reported ongoing maintenance problems, including broken gym equipment, pest issues, and slow responses to maintenance requests.

Safety Concerns

Numerous reviews expressed concerns about safety, including reports of crime in the area, issues with building security, and frequent fire alarms.

Cleanliness and Upkeep

Feedback indicated that the cleanliness of the building and common areas was inconsistent, with complaints about pests and general maintenance.

High Costs

Residents noted that rent and utility costs were high relative to the quality of living conditions, leading to dissatisfaction with the overall value.
  • CR
    Charles Rivera
    Jan 2, 2026
    3.0
    Clean but very busy
  • 5U
    5star User
    Dec 13, 2025
    5.0
    There is a Walmart Supercenter connected to this apartment building… it’s nice. It’s a nice lil spot.
  • JJ
    JAMES
    Dec 4, 2025
    2.0
    Who decided to put those SAD Christmas decorations and tree in the lobby this year. With the amount of money, we pay for rent we deserve better. #AFTERTHOUGHT
  • ZT
    Zak Thompson
    Nov 24, 2025
    5.0
    Thank u Ingrid Oge Courtney for a excellent job in helping me and my husband Jermaine Johnson with our housing choice and being 100precent excellent Thank you Keep up the great work
  • TW
    T W
    Nov 18, 2025
    5.0
    My experience with FTS has been excellent. Oge patiently showed me multiple units, answered every question, and guided me through the entire move-in process for my elderly dad. Her responsiveness—along with the helpful concierge staff—made everything seamless. The residents are diverse in age and everyone seems friendly. There was a minor issue with the blinds but the online maintenance portable was quick and efficient. They addressed the concern the next day. It’s only been five months, but the experience has been great so far. I feel comfortable having my dad there.

Frequently Asked Questions About Fort Totten Square

What are the operating hours of Fort Totten Square?

Fort Totten Square is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.

Where is Fort Totten Square located?

Fort Totten Square is located at 5661 3rd Street Northeast, Washington, DC 20011, United States.