Fort Totten Square

Reviews

• TW

  T W

  6 days ago
  5.0
  My experience with FTS has been excellent. Oge patiently showed me multiple units, answered every question, and guided me through the entire move-in process for my elderly dad. Her responsiveness—along with the helpful concierge staff—made everything seamless. The residents are diverse in age and everyone seems friendly. There was a minor issue with the blinds but the online maintenance portable was quick and efficient. They addressed the concern the next day. It’s only been five months, but the experience has been great so far. I feel comfortable having my dad there.
• MB

  Michael Burton

  Sep 23, 2025
  5.0
  I've lived at Fort Totten Square for 2 years and it's been a very enjoyable experience. I count it as a blessing because finding a comfortable apartment community in DC can be difficult. The leasing professionals in the main office have all been pleasant to work with, but Mark is definitely the stand-out. His energy is always uplifting and he genuinely cares about the residents. His attention to detail is a breath of fresh air, and he provides step-by-step support through any challenge you may experience as an applicant or a resident. Whenever I express a concern or need something clarified, he responds promptly and always finds a solution. The maintenance team is professional, easy to work with, and will get the job done, but my advice is to be your own biggest advocate. Take advantage of the 24-hour concierge staff and the leasing team to follow-up and/or express urgency.
• SA

  Sanaa Anwar

  Aug 16, 2025
  5.0
  We lived in these buildings for 3.5 years and absolutely loved it. We have to move cities otherwise we would have continued living here! We never had any major issues. We lived on the ground floor and never had issues with roaches or mice. Maintenance requests were addressed in a timely manner. The most “inconvenient” thing we had to deal with at one point was a broken AC for 2 weeks one summer and it sucked but it was addressed quickly while new parts were ordered and a temporary portable AC unit was put in our unit. It’s unreasonable to expect miracle, immediate solutions to your problems in an apartment complex which I see are a lot of the complaints in reviews. Maintenance always addressed our issues in a timely manner and if something was an emergency it was addressed even more quickly. The faces at the front desk were constantly changing but everyone was always kind. Loved the location being on top of a Walmart you can’t beat that. A beautiful new library one block away. An Aldi just opened up 5 minutes walk away. The metro is a little over a 10 minute walk away and I always felt safe walking the route. The maybe one annoying thing is that the building shares a fire alarm system with the Walmart and Wing Stop so we had to deal with more false fire alarms than I ever had to deal with in any past Apt buildings. But yes, we loved our time here and are sad to be saying goodbye!
• KW

  Keyanna Watkins

  Jul 30, 2025
  5.0
  Mark was amazing!!!! He helped pick a unit that I would really like. He listened to my concerns and was extremely helpful!!!! He made me feel welcome and waited for me to get off work to do a tour with me. I’m excited to move into my new apartment and start my new beginning. Thank you so much Mark for your hospitality and professionalism. I’m glad I got to tour and work with you
• JJ

  Julzzz!

  Jul 15, 2025
  5.0
  I recently had the pleasure of working with Mark and I couldn't be more impressed. From the moment I walked in, he was friendly, professional, and incredibly helpful. Mark patiently answered all my questions, and made the entire application process a breeze. His attention to detail and genuine care for his clients truly set him apart. Thanks to Mark, I found the perfect apartment and had a stress-free experience. I highly recommend him to anyone looking for a new place to call home!

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