Brunswick House Apartments

Reviews

• JB

  Jennifer Brubaker

  Nov 30, 2025
  5.0
  Earlier this fall, our daughter accepted a position requiring her to move to DC. We had a short period of time to hunt for an apartment. During a quick trip, she was able to tour several places, but due to scheduling conflicts she was unable to tour Brunswick House while she was still in town. She was able to call and speak to Lora, who was so kind to answer some of my daughter’s questions and even provided some pictures and a quick video tour. We took a leap and applied for the available apartment at the time. The application process went well for us as my husband and I needed to be guarantors. On moving day, Lora was a huge help. Since we were coming in from out of town, she helped us understand the parking situation and where to have the moving truck, etc. She gave us a thorough tour of the property. It’s been several months now and there are no regrets. Our daughter’s studio has a nice layout with great closet storage. While this complex doesn’t have some of the fancy amenities of other properties in the area, we have found the property to be safe and clean, while being extremely affordable in an ideal location. Lora has been responsive to our questions and it appears they are taking steps to be proactive and listen to resident concerns. We are looking forward to what the future holds and remain happy with our decision.
• EA

  Elena Adamova

  Nov 17, 2025
  5.0
  We had a wonderful experience working with Lora while apartment hunting at the Brunswick House. She made our apartment search smooth and was incredibly responsive—even on weekends. Truly appreciated!
• MS

  Michael Schaffer

  Nov 17, 2025
  5.0
  Lora Murphy has been extremely helpful for us in viewing multiple units, over the last couple weeks, trying to make sure we find the best place for our needs. She always makes herself available for us!
• RR

  Rara

  Oct 10, 2025
  2.0
  I moved out of Brunswick House in August after a year of living there. Although the staff and fellow residents are nice and the location is great, we had many problems and I think, given the almost universally positive reviews, it is important for future tenants to be aware of them. 1. We spotted mice multiple times in our kitchen. Each time I filed a maintenance ticket, it was closed without addressing the issue. When I finally was able to reach the property manager on the third try, she had the maintenance manager put glue traps in my apartment, which we decided to throw away given how horrifying they are (they are banned in many countries). The underlying issue was never addressed, and every other person in the building I talked to had also seen mice in their units, all on different floors. 2. We had serious issues with water damage in our hallway closet. It was apparent when I toured the apartment, but I was told it would be fixed by the time I moved in. It turned out the building had just painted over the stain, which came back within a few months. When I put in a ticket, they just painted over the stain again. I was home during the third "repair," so I was able to stop the contractor from simply painting over it again. Instead, he replaced a piece of the drywall but, again, did not fix the source of the leak. They finally addressed the issue once there was leaking water in the unit below us, which involved ripping out the entire closet and leaving it as an open construction zone for a few days. Every time I asked for the leak to be addressed, I requested the area be tested for mold, which was never done (against DC law). 3. The administrative process to move in and out of the building was an absolute mess. After I got approved for the unit, it took 20 emails and many phone calls for WC Smith to send me my lease, which was incredibly stressful as I was moving across the country. When I moved out, I was sent multiple erroneous notices about unpaid rent and had to call and email 4 times to get confirmation my security deposit would be returned in full. 4. The walls are incredibly thin. I am a student and, on multiple occasions, had to leave to do work because it sounded like one of my neighbors was having sex in the same room as me, while my neighbor across the hall was shouting at the TV. (There is no way to complain about this without sounding like a narc, but omg it was so loud.) 5. Some smaller things: There are 6 washing machines and 6 dryers for a 120-unit building, usually at least one machine was broken most of the time, and twice the washing machine broke while I was washing my clothes. This building is also the headquarters of weird-ass smells. The lobby/hallway always either smelled like mold, garbage, Italian food (on good days), or 50-year-old cigarette smoke buried in the carpets. There were many cosmetic issues when we moved in: cabinets off one of their hinges, paint badly chipping, badly warped parts of the wood floor (seemingly from water damage). Also, my boyfriend got stuck in the bathroom the first day there due to an old, broken door knob which, admittedly, was kind of funny lol. Overall, you will not suffer beyond reason in this building. The neighborhood is obviously great. But I do not recommend you live here.
• GR

  Gabi Rodas

  Aug 5, 2025
  1.0
  Cannot get a hold of leasing office, not responsive at all to emails or phone calls, no matter what day of the week or what time of day. I even visited in person (during supposed business hours) and there was no one in the leasing office.

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