Mountain Terrace Apts., LLC

Reviews

• GS

  Gilbert Sanchez

  Nov 5, 2025
  3.0
  Well it was good when we first moved in it seemed to be going ok. Until they started to change office staff and maintenance crew. Then it all fell apart office staff doing shady things maintenance being a bad example instead of setting the example. Now office Manager Roberta is running stuff like it should be ran working after hours to get things right and setting a good example. No complaints
• JJ

  Julie

  Aug 14, 2025
  5.0
  My husband and I have been here quite a long time, good and bad times. We've seen a vast improvement with management since Annmarie became manager. Yes, there are goods and bads, but that's everywhere, yes repairs are a struggle, but again large improvement from many years ago. Annmarie is very knowledgeable with managing. The staff has been very supportive thru some ups and downs with my health or rent issues. My husband and I like to say our 7 month old puppy Eddie is the property mascot. Thanks to Annmarie and her current staff for making us enjoy living here.
• SM

  SarahElizabeth Mills

  Aug 8, 2025
  5.0
  Living at Mountain Terrace has been an incredible experience! From the moment I moved in, I’ve felt welcomed and at home. The leasing management team is top-notch—friendly, professional, and always willing to go the extra mile to ensure residents are happy. Whether it’s a question about the lease or help with amenities, they’re quick to respond and genuinely care. The maintenance team is equally impressive. Any time I've submitted a request, they've handled it promptly and efficiently, often completing work the same day. They’re courteous, knowledgeable, and keep the property in excellent condition. What truly sets Mountain Terrace apart, though, is the community. The neighbors are warm, respectful, and make the atmosphere feel safe and inviting. There’s a strong sense of community pride, and it’s common to see friendly faces at events or just walking the beautifully maintained grounds. The location is ideal, offering peaceful mountain views with convenient access to shopping, dining, and outdoor activities. It’s the perfect balance of comfort and convenience. If you're looking for a place that combines outstanding service, well-kept amenities, and a vibrant community, I can't recommend Mountain Terrace enough. It’s more than just an apartment—it’s home. My daughters and I couldn’t ask for a better home.
• AM

  A Munoz

  Oct 6, 2023
  1.0
  HORRIBLE EXPERIENCE WITH THEIR PROPERTY MANAGER “DEZ” (she did not provide a last name). Do not recommend these apartments to anyone. They are rude to you when you bring up concerns about the apartment and will blame you instead of HELPING you out or finding solutions to your problems. The property manager doesn’t seem to have ANY customer service experience as she is condescending and unhelpful and just plain rude! The property manager asked why we had not brought up a concern to them although we HAVE brought this up to them 2 weeks prior via phone call. However, it is a MIRACLE when they actually pick up as we’ve been trying to contact them via phone for the past 2 weeks. Please look elsewhere and save yourself the trouble! These apartments are UNSANITARY and UNINHABITABLE.

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