Staff Performance
Jasmine and other staff members received high praise for their helpfulness and friendliness, contributing positively to customer experiences.
Maintenance Issues
While maintenance staff were generally appreciated for their responsiveness, many residents reported delays and incomplete repairs, particularly regarding urgent issues.
Management Concerns
Numerous reviews highlighted dissatisfaction with management's responsiveness and effectiveness, particularly regarding communication and handling of complaints.
Community Amenities
Residents enjoyed the amenities and overall appearance of the property, but some noted issues with cleanliness and maintenance of common areas.
Pricing and Value
Several customers expressed concerns about high rental prices relative to the quality of living conditions and management services.