Maintenance Issues
Frequent complaints about water leaks, mold, and slow maintenance response times were noted, although some praised the quick service from specific staff members.
Staff Professionalism
While many customers appreciated the helpfulness and professionalism of staff members like Antonio and Shannon, there were instances of unprofessional behavior reported.
Community Environment
The community is generally described as quiet and safe, but issues with cleanliness, particularly regarding dog waste and maintenance of common areas, were highlighted.
Management Changes
Residents expressed concerns about frequent management changes and the impact on service quality, with some noting improvements under the current management.
Overall Satisfaction
Mixed reviews on overall satisfaction; while some residents are happy with their living experience, others reported significant issues that led to dissatisfaction.