Alta25 Luxury Apartment Homes

Reviews

• RS

  Reagyn Sawyer

  4 days ago
  5.0
  My husband and I are very happy here! Great community and office staff. We placed a work order today and within just a few hours the maintenance team called us to schedule a time that worked for us - everything was fixed same day!
• CH

  Connor Harrington

  Jan 2, 2026
  5.0
  My wife, 1 year old son and I have lived at Alta25 for over a year now, and we just renewed our lease because of how much we love calling this place home. The entire staff is incredibly kind, friendly, and genuinely caring. They always go above and beyond to help with any issue, big or small, and they do it with a smile. A special shout-out to Amber, Taylor, and Berenice. You three are absolutely amazing! Your warmth, responsiveness, and attention to detail make such a difference in our day-to-day lives here. You make residents feel truly valued and heard. This community is lucky to have such a dedicated and wonderful team. We highly recommend living here!
• FC

  Fernando Carrillo

  Dec 11, 2025
  1.0
  This Place wasted my time and money feeling out a application and charge me a 35$ application submission fee then turned around told me SSI income is no good " well I want my application fee refunded ,there was nothing on the application that said SSI money was not good. Then told me that was a 3 party that accepted it so this place is using a 3rd party to commit robbery, Might take this place to claims if not refunded,....and ya watch me Alta better refund me
• CO

  Colleen O'Connell

  Dec 7, 2025
  1.0
  Can't wait to move. We were one of the first tenants to move here right as they opened and it has gone downhill in the year and a half we have been here. -In our "convenience package", we get Amazon lockers, but packages are always being left in the trash or in the open in front of buildings. This is a year round problem, not just Christmas time. -Car break-ins are happening all the time. They will give you a lame excuse about privacy concerns, that's why they can't put cameras up. -Maintenance is good. They do what they can to help the residents and are overworked and under appreciated by Thompson Thrift. -Dog poop is EVERYWHERE! Poor placement of dog poop stations and most of the time the snow isn't being cleared to gain access to them. They claim they can't enforce those fines either because it takes too long? It's literally right in your lease when you sign it! -The gym is great for an apt complex! Just remember to wipe everything down before and after the last person uses it, the amount of people I watch just get up and leave is disgusting and most of the machines you can't log into to track your workouts. -People leave their trash, storage, and dog poop all over the balconies and yards. The team will send out emails saying "stop...don't...pick up..." they won't enforce that or the constant cigarette/weed smoking on the "non smoking" grounds. We find butts everywhere. -Kids are always running around unsupervised, messing with the stuff on the pool deck, stuff in the clubhouse, or decorations on your balcony! -The office used to provide waters, sodas, juice, and clean coffee machine when we first moved in, now you're lucky if the cups and lids fit. The hot tub jets don't work, they haven't in almost a year, and they won't be getting fixed. -Our internet has been down for weeks now which they also force you to pay for in their "convenience package", so if there is an issue, you have to be the one to call the internet company they are contracted with, and hope that you can get the problem resolved. You will not get any refund or credit for the days you have no internet, that you pay for. When we moved in, an internet line was also cut in our wall, so a service tech had to come out, tear our wall down in our closet just to be able to fix that, so that was fun. -They also make you pay for their trash pickup in said "convenience package", Fridays and holidays they don't come and the trash compactor gets very backed up, overflows, smells horrible, and attracts animals. -Most of our Fridgidaire appliances had to be replaced, dryer still does not work right, our toilet would constantly run, the seat also literally broke in half, water takes forever to get hot in the sinks, sloppy paint jobs everywhere. -They recently hired a team to fix the 2nd and 3rd floor balconies in every building and left trash in front of our balcony and every building. Office didn't care to respond when I emailed them my concern due to no communication at all about this work being done and lack of parking because parking spots were blocked off. -Walls are very thin. You can hear showers, flushing toilets, dogs constantly barking, music/tv playing, stomping up and down the stairs, doors slamming, the loud noise of the doors being locked and unlocked. So if you're a combat veteran and don't like surprise sounds, good luck. -Parking is horrible! Good luck finding a spot in front of your building if you come home after 5:30pm, especially in front of 2, 3, 5, and 8. Some EV owners will purposely park their car at the charging station, plug it in, and not charge their car just for a guaranteed spot. They only have handicap parking in front of 1 of the doors in the buildings, some buildings don't have any, and most the time they're blocked by PODS or moving trucks because they're the only spots available. -My advice...Read the other recent 1 star reviews. The other reviews from 8 months-1 year ago was a completely different team. If you decide to move here, invest in your own security cameras and watch where you step.
• AO

  Adam O

  Dec 7, 2025
  1.0
  Cant wait till our lease is up. I cannot stress how strongly you should avoid this place after living here 2 years.they force you to pay for their internet, but when it doesn't they wont credit you the money or do anything to fix the situation. Our internet has not worked properly for about a month now(6 straight days with zero at one point).the office just stopped responding to our daily emails about it STILL not working right.im a 100% disabled combat veteran so when my health is acting up, the internet is literally all i have while stuck at home.the lack of empathy and urgency to fix it is astounding.literally every utility except the fridge and washer has broken at some point.dog crap everywhere, stacks of trash were left in front of our balcony for days(see picture), mail and packages are just left on the trash(again see picture). There is not nearly enough parking, especially in front of building 2 and 3, and the garages are to small for a truck or large vehicle. Which is extra sweet since vehicles get broken into.The ONLY good thing here is the location and the maintenance team. They do the best they can but are under staffed. Please do not be fooled by a quick look at a curated apartment. You can get so much better at the same price in north springs or castle rock.drive through at night and see parking, walk behind the buildings and see yards full of dog crap. Listen to all the recent reviews that are 1 star. Thompson thrift doesn't care and will treat you horribly if and when things go wrong

Frequently Asked Questions About Alta25 Luxury Apartment Homes