Many customers praised the leasing staff, particularly Ruby and Fitz, for their helpfulness and professionalism.
Maintenance Issues
Numerous reviews highlighted significant delays and inefficiencies in maintenance requests, with some issues remaining unresolved for extended periods.
Communication Problems
Customers frequently reported difficulties in reaching management and receiving timely responses to inquiries, particularly regarding deposits and maintenance.
Living Conditions
Several reviews mentioned poor living conditions, including issues with pests, heating, and overall cleanliness of the apartments.
Pricing Concerns
Many tenants expressed dissatisfaction with rising costs and unexpected fees, feeling that the apartments were not worth the price.
QC
Quincyy Cooper
Nov 13, 2025
5.0
I have nothing but AMAZING things to say about Ruby. She's been awesome to work with and is super friendly.
Sometimes it can be intimidating coming into any office, but she always makes it a wonderful experience. 🙌
MA
Maria Almaraz
Nov 11, 2025
5.0
Ruby es increíble: es muy servicial, tiene una vibra muy bonita , es muy atenta, está muy orientada a los detalles y se nota cuando renové mi contrato de arrendamiento. Ella me hace sentir que realmente le importo. Me encanta vivir aqui 🏡
JA
Julio Angel
Nov 8, 2025
5.0
Excellent work by the new administration. The effort to keep the condominium in excellent condition, address residents’ needs, and promote an orderly and safe environment is truly evident.
A special recognition to Ruby for her outstanding management, willingness to help at all times, kindness, respect, and that beautiful smile that always brings positive energy. 😃✌🏻
DW
Dominick Willis
Nov 5, 2025
5.0
I would like to take this opportunity to commend Ruby for her exceptional assistance. I arrived just before she started, her impact on my experience as a resident has been remarkable, particularly as the community navigates recent changes in property management.
Ruby's responsiveness to inquiries is commendable; she consistently addresses questions and concerns with a level of professionalism that puts residents at ease. It is evident that she prioritizes the satisfaction of residents, which has significantly improved our living experience.
I would like to highlight the maintenance team. Their friendly demeanor and prompt service reflect the strong collaborative spirit among the staff, making it clear that they work cohesively to ensure the community remains well-maintained and welcoming.
The property itself is beautifully kept, enhancing the overall living environment. I particularly appreciate the efforts Ruby has made to organize community events, such as the recent trick-or-treat event for our children. These events not only foster a sense of community but also allow residents to connect and build relationships, which is invaluable in creating a welcoming atmosphere. I look forward to the planned events in the upcoming year that Ruby mentioned. They promise to be engaging and provide opportunities for residents to socialize and strengthen community bonds.
I am very pleased with my experience living here. Thank you, Ruby, for all that you do to make our community a wonderful place to call home!
A_
Arlettee _xo
Nov 5, 2025
5.0
My aunt just moved in, and Ruby was amazing helping her with the move-in and giving us a tour! You can tell she truly takes pride in what she does — she was so kind and helpful through the whole process. We also went to the Halloween trick-or-treating event they hosted, and it was super fun! I definitely recommend this place — and make sure to ask for RUBY! 🙌 100%
Mountain Vista is located at 474 South Wright Street, Lakewood, CO 80228, US.
What are the opening hours for Mountain Vista?
Mountain Vista is open from 10:00 AM to 6:00 PM Monday through Friday, 10:00 AM to 5:00 PM on Saturday, and closed on Sunday.
How can I contact Mountain Vista by phone?
You can reach Mountain Vista at +1 303-987-8800 or +1 720-640-9807.
Where can I find more information about leasing specials at Mountain Vista?
You can contact Mountain Vista directly or visit their website to learn about available leasing specials.
Does Mountain Vista have an online presence where I can follow updates?
Yes, Mountain Vista has a Facebook page at https://www.facebook.com/MountainVistaApartments and an Instagram handle @livemountainvista.
What type of services does Mountain Vista provide?
Mountain Vista offers apartment rental agency and apartment building services.
What nearby government offices are close to Mountain Vista?
Nearby government offices include the US Department of Transportation, Nhtsa Regional Office, and Federal Highway Administration, which could be convenient for residents working or visiting these places.
Are there other apartment complexes near Mountain Vista?
Yes, nearby apartment complexes include Terrace View Apartments, Parkview Terrace Apartments, and Americana Lakewood Apartments, which might interest someone exploring housing options.
What dining options are available near Mountain Vista?
Nearby dining options include SNOWFOX restaurant and Starbucks coffee shop, ideal for residents looking for meals or coffee.
Where can residents of Mountain Vista access pet services nearby?
Residents can access pet services such as Christopher's Canines for dog walking and pet sitting, or Dogtopia of Lakewood - Alameda Parkway for pet boarding.