Isabella Apartment Homes

3.4
194 reviews

About

Apartment Building
Calling all go-getters, creatives, doers, and dreamers. Isabella Apartment Homes in Greenwood Village, Colorado, offers the perfect springboard to pursue your goals and seize each day. The effortless style of our 1, 2 & 3 bedroom apartments and townhomes syncs perfectly with your own vibe, and is matched by our pet-friendly community���s convenient amenities and an epic array of extras you won���t find elsewhere.

Location

Isabella Apartment Homes
5400 S Park Terrace Ave, Greenwood Village, CO
80111, United States

Reviews

3.4
194 reviews
5 stars
101
4 stars
14
3 stars
8
2 stars
10
1 star
61

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Many residents reported ongoing maintenance problems, including slow responses and unresolved issues with HVAC, plumbing, and appliances.

Staff Performance

The maintenance team, particularly Caleb and Marissa, received high praise for their promptness and professionalism, while some office staff were noted for their helpfulness.

Community Concerns

Residents expressed concerns about safety, noise from neighbors, and issues with dog owners, including pet waste and aggressive dogs.

Property Condition

The apartments are described as outdated with poor insulation and energy inefficiency, leading to high utility bills.

Management Communication

There were numerous complaints about poor communication from management, including unreturned calls and lack of follow-up on maintenance requests.
  • AE
    Ashley Elizabeth
    5 days ago
    5.0
    I have loved living at Isabella. The location is great, the proximity to a nice walking trail is convenient, the pool is heated year round, it’s always free to rent the clubhouse, the gym is very nice, and my unit is well maintained and well designed. The new office staff handles issues efficiently and with compassion. This has been my favorite apartment complex I have lived since I moved to CO.
  • ZZ
    Zinnia
    Dec 6, 2025
    1.0
    Don’t move here unless you can afford to run the heater 24/7 as well as a couple space heaters. Insulation is non existent. Elderly or small children should not come here. The kitchen is a joke. We had to go grocery shopping almost daily because there wasn’t room in the pantry for dry goods. So food would have to pile on the limited counter space. Also only 2 drawers in kitchen and limited cabinet space. Any extra appliances will be piled next to the food. Residents are very smug and rude. Think “Karen” vibes. I remember my neighbor moved out because she felt she wasn’t able to enjoy community areas without drama ensuing as well as the rampant robbery happening here. I’m so grateful I moved out. Only getting 1 star because it’s aesthetically pleasing. I do miss that.
  • GM
    Greg Mania
    Dec 4, 2025
    5.0
    I want to highlight how amazing our maintenance technician Caleb has been. He is incredibly professional, responsible, helpful, respectful, and kind. Every time we've had an issue in our apartment, he has responded quickly and taken care of it the right way the first time. He consistently goes above and beyond to make sure we feel supported, and it truly shows in the quality of his work. We appreciate everything he does and are grateful to have someone so dependable in this community!
  • ES
    Elizabeth Stott
    Nov 24, 2025
    5.0
    We move to Denver from Boston for my job and after an extensive search, Isabella Apartment Homes was our final choice. It has been one of the best decisions we have ever made. Isabella Apartment Homes, Greenwood Village gets high marks from us for the following reasons: 1). GREAT location with proximity to restaurants, grocery stores, etc AND is nestled in a quiet area allowing you a quiet place to live with convenient access to everything you need 2) AMAZING staff - if something needs repair of attention, Caleb is there within hours! But it doesn’t stop with repairs, the administrative team at Greenwood Village is by far the best I have ever encountered. If you are looking for a place with comfort and convenience led by a team of great professionals, Isabella Apartment Homes is the right choice. - Liz S.
  • KP
    K P
    Nov 13, 2025
    5.0
    On October 7th I put in a maintenance request for a broken shelf in our kitchen and a broken drier. Caleb came the next day and fixed the shelf and put in a request for a new drier as well as a duct cleaning as I had mentioned the drier was taking a few cycles to dry prior to it breaking. I have lived here for a couple years and I can consistently depend on Caleb to help resolve my maintenance requests quickly and to communicate well!