Maintenance Issues
Many residents reported ongoing maintenance problems, including slow responses and unresolved issues with HVAC, plumbing, and appliances.
Staff Performance
The maintenance team, particularly Caleb and Marissa, received high praise for their promptness and professionalism, while some office staff were noted for their helpfulness.
Community Concerns
Residents expressed concerns about safety, noise from neighbors, and issues with dog owners, including pet waste and aggressive dogs.
Property Condition
The apartments are described as outdated with poor insulation and energy inefficiency, leading to high utility bills.
Management Communication
There were numerous complaints about poor communication from management, including unreturned calls and lack of follow-up on maintenance requests.