Laureate Ltd

Reviews

• DP

  Diana Pigford

  Apr 13, 2026
  5.0
  Tamara and Oliver were great and couldn’t have been more pleasant. in showing me the property (twice!). I was looking for my son, who is relocating to Denver. Even though he eventually had to decide not to take this rental, we have to acknowledge how pleasant, professional, and accommodating they each were. A 5-star rating to each of them.
• GG

  Gagne

  Apr 8, 2026
  1.0
  I’d like to rate 0 stars, but I think 1 is fair considering they did address the stuff required by state law. First off, I’ll say when we first moved in and the house was shown to us, they had propped up a door and the gate to our front yard to make it look like everything was intact. Well, that simply was not the case and upon moving in, we realized the gate had completely been broken off the fence and was not usable, along with the door to a shed, which appeared to, at some point, maybe when the house was vacant, they had somebody squatting and smoking meth/fentaNYL inside the shed. Plenty of evidence and paraphernalia left behind to prove it… additionally, when we first moved into the new house, we had two gas leaks which they were required to fix again per state law, and they did fix them promptly, but we also had a huge ant problem right when we moved in. The inside our living room inside the kitchen etc., it also didn’t help that the fridge was completely broken and didn’t close, I was told the fridge was supposed to be replaced before we even moved in, anyway fast-forward to now we’ve messaged, called and sent in multiple requests for the gates and fence to be fixed so we can let our dogs out but were told every time that someone will be up there today or tomorrow, and it never happens, haven’t gotten any updates from anyone and nobody has come to fix the gate or fence for the last 2 months so we’re left with a yard that is practically unusable not only for that but also for the copious amounts of trash left all over the yard, we have filled multiple bags with trash from throughout the yard. Pretty disappointed and pretty unbelievable that nobody would do anything to help us. I don’t even care about the shed that’s missing a door I just want a working gate since our house is right next to a very busy road and a sidewalk where people could easily walk into our driveway and house.
• SW

  stephen witkowski

  Apr 8, 2026
  5.0
  I have been in the same space for 5 years now and have only had positive experiences, my maintenance requests have always been promptly taken care of! Also, when a 1 bedroom became available in my complex I inquired about a transfer from my studio, I have been in. Through the help of the team in a weeks' time, I signed the lease for the 1 bedroom, they made the process so easy and streamline and were prompt to respond to my concerns. Oliver, Jaymee, and Elicia were great through this whole time. Happy to have Laureate still be my rental management company.
• AW

  August West

  Apr 1, 2026
  5.0
  Laureate has been managing our rental property for 2 years. They vetted tenant applications thoroughly. There has been great communication and responsiveness by Laureate staff.
• AA

  Ashley

  Mar 18, 2026
  1.0
  I am extremely disappointed with the level of service provided by this property management company—from frontline staff all the way up to senior leadership. I reported an urgent habitability issue that required immediate attention, yet there was a clear unwillingness to act with any sense of urgency. Instead of prioritizing a situation that directly impacted my ability to safely live and work in my home, I was met with delays, deflection, and a lack of accountability. Time-sensitive concerns were treated as routine inconveniences, leaving me to deal with the consequences. What is most concerning is that this pattern was not limited to one interaction. The lack of professionalism and basic customer service extended across multiple levels of the organization, including upper management. Communication was dismissive, responses were slow or inadequate, and there was no meaningful effort to resolve the issue in a timely or respectful manner. As a tenant, I expect a property management company to uphold basic standards of habitability, responsiveness, and professionalism. Unfortunately, this company failed on all three. The experience has caused unnecessary financial strain, disruption to my work, and significant stress for my household. I would strongly caution others to consider these factors before renting in a property managed by this company.

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