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Francisco Salazar
4 days ago
Yoshi was a great help with awesome customer service! Just the right place to go to when you need it!
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Maddie Woodcock
Dec 15, 2025
Good luck talking to Stephanie. She is never in the office or available to speak to. If you do get to talk to her, she will ramble on and on without making any sense. Sounds like you’re talking to someone off Colfax. This place has gone downhill.
I lived here for over a year and a half and had a pleasant stay. I moved to a bigger apartment during my stay, and it was an easy transition. (They mapped out all pricing changes and fees; I would encourage having in depth conversations with leasing about pricing for your own benefit) Anytime I needed anything, the staff was easy to communicate with. Alexia, Stephanie, and the newer staff have always been so kind. Vinny in maintenance has always been so awesome; my son always loved seeing him and saying hi to him!
While parking is limited, they do provide garage options and covered spots (that of course include a fee... but that's anywhere). I found a covered spot close to my building entrance, and it made life convenient.
In apartment living, it is a given to deal with some tenants that are not as respectful as others (unfortunately that's everywhere). I communicated with my neighbors and developed friendships out of that. Anytime I did have a complaint, the staff listened and we did our best to come up with a resolution. They don't know the problem if you don't communicate with them!
This complex is in a very convenient location; close to I-25, light rail station close by, Walmart down the street, and entertainment is easy to get to. The clubhouse is great and spacious and my son loved the pool over the summertime!
DH
Darian Hamel
Nov 27, 2025
If I could give this place a 0 star I would, maintenance guys are the worst. Anywhere you park there with their lack of parking they block you in with golf carts. Luckily the guy who did it wasn’t around or it wouldn’t be a review it would be choice words.
I would never live here again, I’d give 0 stars if I could . Our experience living at Elevate has been consistently disappointing.
Rent is high, parking isn’t included, and even after paying for it, spaces are rarely available so we often had to park across the street at a private office building. The trash area is almost always overflowing and unsanitary, and at one point there were dirty diapers left in front of our door in the hallway for multiple days. Our car was broken into twice during our time there, with items stolen, and management did nothing to improve security or even notify residents of the incidents.
The on-site management has been unreliable and unprofessional. The former manager quit suddenly, and later used residents’ personal email addresses to contact us through her new business , a serious data privacy violation that the company has yet to properly address. My sister, who still lives there, even had the SWAT team raid the apartment above her, with officers pointing guns and breaking down doors , yet the leasing office made no effort to communicate, reassure, or even acknowledge the incident afterward.
Since moving out, things have only gotten worse. We paid full rent through the end of our lease but the office tried to overcharge us for a mistake they made which we had to fight for 2 weeks. Nearly three months later, with many emails, and phone calls to corporate we only now just received our security deposit refund check, despite being told multiple times that it was “in the mail.” Corporate policies and communication have been equally slow and unhelpful.
Between the poor management, lack of accountability, safety concerns, sanitation issues, and blatant mishandling of residents’ personal data and funds, I can’t recommend this property to anyone. I hope future residents have a better experience but based on everything we’ve been through, I’d strongly advise looking elsewhere.