Sekisui House U.S., Inc. is the American branch of Sekisui House, a global leader in homebuilding with more than 60 years of experience and over 2.7 million homes built worldwide. As the parent company of Richmond American Homes, HomeAmerican Mortgage Corporation, American Home Insurance Agency, and American Home Title & Escrow Company, we are committed to building, financing and protecting new homes for people across the country. Guided by Sekisui House’s legacy of innovation and love of humanity, we dedicate ourselves to one vision: making home the happiest place in the world.
In December of 2024 my wife and I purchased a new Richmond home at The Trails at Aspen Ridge in Colorado Springs. From the start, we had countless issues that we had to fight in order to have corrected (some of which are explained in our review).
I would love to elaborate and provide proof of all the issues since moving in if needed. From Richmond failing to install our Air Conditioner for the first five months of ownership, to countless other issues. However, our biggest concern and focus is the cracking and sinking of the home. RWC has been of no help, even after they sent a structural engineer.
Another warranty team member stopped by yesterday to help with our 12 month end-of-warranty tickets. Just like everyone who comes into our home, he was shocked by the severity of the cracking and sinking, even mentioning he had never seen cracking this bad in a home. After speaking more with his supervisor, he emailed us explaining that they no longer recommend we have the trades fix the drywall for our 12 month warranty because they it’s so bad they advise we leave to cracks for proof of shifting and try to get another opinion from RWC. They also then stated they can’t guarantee Richmond will ever even fix our drywall (let alone any structural issues).
I will gladly send photos so you can see for yourself how terrible this is.
assessed and corrected before it continues to cause an even bigger problem.
We are exhausted with almost a year of constant attempts to have this issue reconciled.
MK
Mile high Kit
Jun 27, 2023
5.0
We are in our second Richmond home and could not be happier. I myself compared all over the Denver area and Believe this home is built more solid than the comparables. There are always a few things that need to be dealt and they were all handled.
HK
Haley Knowles
Jan 27, 2018
5.0
These guys are great. I would definitely recommend them and their services.
Frequently Asked Questions About Sekisui House U.S., Inc.
What is Sekisui House U.S., Inc. known for?
Sekisui House U.S., Inc. is the American branch of Sekisui House, a global leader in homebuilding with over 60 years of experience and more than 2.7 million homes built worldwide. It is committed to building, financing, and protecting new homes across the country.
Where is Sekisui House U.S., Inc. located?
The corporate office of Sekisui House U.S., Inc. is located at 4350 South Monaco Street, Denver, CO 80237-3400, USA.
What are the business hours of Sekisui House U.S., Inc.?
The office is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Sekisui House U.S., Inc. offer accessible facilities?
Yes, Sekisui House U.S., Inc. provides wheelchair accessible entrances and parking for customers with disabilities.
How can I schedule a tour or request more information about homes?
You can request a tour or additional information by visiting their reservation link at https://ir.richmondamerican.com/?request-tour.
Which brands are associated with Sekisui House U.S., Inc.?
The company is associated with the brand Richmond American Homes among others such as HomeAmerican Mortgage Corporation and American Home Insurance Agency.
What services do nearby businesses like American Home Insurance Agency provide?
American Home Insurance Agency offers insurance and construction services and is located close to Sekisui House U.S., Inc., providing convenient access to insurance solutions for homebuyers.
How can nearby transportation services assist customers visiting Sekisui House U.S., Inc.?
Mountain Star - Denver to Vail Transportation offers airport shuttle and limo services nearby, aiding customers in easy access to Sekisui House U.S., Inc.'s office from the Denver area or for travel planning.
Are there nearby residential communities or apartments customers might be interested in?
Yes, nearby options include Tangent Apartments, Bell Denver Tech Center Apartments, Pearl Apartments, and Parliament Apartments, which offer accommodation and real estate services for potential homebuyers or renters.
How can social media platforms help me learn more about Sekisui House U.S., Inc.?
Sekisui House U.S., Inc. maintains active social media profiles on LinkedIn, Facebook, Instagram (handle: richmondamerican), YouTube, Pinterest, and Twitter (handle: RAHomes), where you can find updates, home tours, and company news.