"At Mill Creek Management, we’ve been proudly serving Tulare and Kings Counties for the last several decades. One thing that people don’t realize when getting into the real estate industry is that no two markets operate in essentially the same way. What works for “Area A” might not work at all for “Area B,” for example. That’s a lesson that we’ve learned in our 40 years in the industry and is something that we’ve learned how to turn into our advantage. We don’t just offer property management services – we offer customized solutions that are specifically designed for both tenants and homeowners in these areas. If you’ve got an issue, the chances are high that we’ve got the right solution that will make your life easier."
Feedback indicates a mix of experiences with customer service, with some praising staff for being helpful and responsive, while others report rudeness and unprofessional behavior.
Responsiveness
Many customers noted that maintenance requests and inquiries were handled promptly, although some expressed frustration over delays and lack of communication.
Professionalism
Several reviews highlighted the professionalism of specific staff members, particularly Kim, Gabriella, and Heather, while others criticized the overall professionalism of the company.
Deposit Issues
Numerous tenants reported dissatisfaction with the handling of security deposits, citing unexpected charges and difficulties in receiving refunds.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction with their rental experience and others strongly advising against using the service.
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Chanice Capri
Nov 11, 2025
1.0
If I can give no stars I would ! HORRIBLE management company, poor customer service, they only care about money and how to get the most they can out of you ! I literally lived there for only 4 months and they charged me for extra damage that I didn’t even do … the pictures they sent me were how the house looked before I even moved in. When I moved out they charged me with the damages and cleaning fees of how the house looked way before I moved in. For example, I never left the tub looking like that, never damaged the walls, & the cabinets were never broken like how it is in the pictures! I would advise you to take photos when you leave the property and do your own inspection, so you can take this management company to court if they ever try to give false misrepresentation or information for money in their pockets ! Tasha & Nicole are very unprofessional people specifically! Company is not worth it find something else PLEASEEEE you deserve better i promise
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Emeily Petty
Oct 14, 2025
1.0
Unprofessional…
RV
rushikesh vyas
May 29, 2025
5.0
Heather is the best and very prompt.
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Claudia Cardenas
Mar 27, 2025
5.0
I have had a great experience renting my house out with Millcreek Management, since 2017 . Gabriella Cuen has been very helpful and professional. She is responsive and addresses maintenance requests promptly. Great communication through email, text or phone. I recommend this property management company.
BE
Brandon Everett
Oct 23, 2023
5.0
Mill Creek is one of the best property management companies I’ve come across. Their professionalism, communication, and care for clients are top-notch. I highly recommend them!
Frequently Asked Questions About Mill Creek Management & Real Estate Sales Inc
What services does Mill Creek Management & Real Estate Sales Inc provide?
Mill Creek Management & Real Estate Sales Inc offers customized property management solutions specifically designed for tenants and homeowners in Tulare and Kings Counties.
Where is Mill Creek Management & Real Estate Sales Inc located?
They are located at 300 W School Ave, Visalia, CA 93291, United States.
What are the business hours of Mill Creek Management & Real Estate Sales Inc?
They are open Monday through Friday, from 8:00 AM to 12:30 PM and 1:30 PM to 4:30 PM. They are closed on Saturdays and Sundays.
How can I contact Mill Creek Management & Real Estate Sales Inc?
You can contact them by phone at +1 559-733-3385 or by email at info@millcreekmgt.com.
What payment options does Mill Creek Management & Real Estate Sales Inc accept?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
What is the website for Mill Creek Management & Real Estate Sales Inc?
Their website is https://www.millcreekmgt.com/.
Which nearby places might be useful to visit before or after meeting at Mill Creek Management & Real Estate Sales Inc?
Nearby places like the Tulare County Library and Visalia Library are good spots for research or leisure, and Serenity Salon & Spa or Jacqueline’s Hair offer relaxation and beauty services.
Are there any nearby real estate offices to Mill Creek Management & Real Estate Sales Inc?
Yes, nearby real estate businesses include RPS Real Estate and Tulare County Escrow Co., which may provide complementary services.
What community services and organizations are located near Mill Creek Management & Real Estate Sales Inc?
Nearby community services include Kings Tulare Uniserv Unit, Children’s Lighthouse Foster Family Agency, and Central Valley Recovery Services, Inc., offering various social and health support.
Does Mill Creek Management & Real Estate Sales Inc serve multiple market areas?
Yes, they have over 40 years of experience serving Tulare and Kings Counties, tailoring solutions to the unique market conditions of each area.