"At Mill Creek Management, we’ve been proudly serving Tulare and Kings Counties for the last several decades. One thing that people don’t realize when getting into the real estate industry is that no two markets operate in essentially the same way. What works for “Area A” might not work at all for “Area B,” for example. That’s a lesson that we’ve learned in our 40 years in the industry and is something that we’ve learned how to turn into our advantage. We don’t just offer property management services – we offer customized solutions that are specifically designed for both tenants and homeowners in these areas. If you’ve got an issue, the chances are high that we’ve got the right solution that will make your life easier."
Feedback on customer service is mixed; while some staff members are praised for their helpfulness and responsiveness, others are criticized for being rude and unprofessional.
Property Maintenance
There are numerous complaints about poor maintenance response times and the condition of properties, with some tenants reporting unresolved issues and inadequate upkeep.
Transparency and Trust
Many reviews indicate a lack of transparency regarding fees and security deposit deductions, leading to feelings of distrust among tenants.
Overall Experience
While some customers report positive experiences and recommend the company, a significant number express dissatisfaction and advise potential renters to seek alternatives.
RG
Rosanne Garcia
Jan 2, 2026
5.0
I don’t write reviews but I felt I needed to write one on Mill Creek Mgmt. My family and I rented from them for 4 years and we always had great customer service from the front desk person to Gabby. It was a hard decision to give a notice but we ended up moving to the Fresno area. I can’t thank them enough for excellent customer service all the time. I would say the only down fall was sharing a driveway with the other neighbors. Other than that, the house and neighborhood was amazing. Thank you! Mill Creek Management ☺️
GS
Gilbert Sanchez
Dec 23, 2025
5.0
We had a very good experience renting with Mill Creek Property Management. The property was clean, well-maintained, and exactly as described at the time of move-in. The layout was comfortable and spacious, making it feel like a true home rather than just a rental.
The neighborhood was quiet and safe, with convenient access to nearby stores, restaurants, and main roads. Communication with Mill Creek Property Management was professional, clear, and timely, and any questions or concerns we had were addressed promptly throughout our tenancy.
We were also very happy with the return of our security deposit, which was handled fairly and in a timely manner. Overall, this was a positive experience, and we would recommend Mill Creek Property Management to anyone looking for a reliable and professional property management company.
VR
Val Rodriguez
Dec 22, 2025
1.0
I have been here 8 years and mill creek just gets worse. My ceiling is leaking causing electrical power outage and I called 2 hours before they closed the office and they told me someone was coming over today. And the maintenance people said mill creek told them the next day. So yeah if my ceiling just caves in no issue right or a fire starts. No problem, as long as mill creek gets their rent they don’t care.
TB
T B
Nov 25, 2025
1.0
I recently inquired about a rental property managed by Mill Creek Management, and my experience was very disappointing. I viewed the home at 829 E Bush St in Hanford and it was nowhere near ready to be shown. The property was extremely dirty, poorly maintained, and in a condition that did not match the photos advertised online.
The pictures on their website were completely catfished — they did not reflect the reality of the home at all. This was misleading and a waste of my time.
After I expressed my concerns, the company responded by placing the property “on hold” and removing my application instead of taking accountability for the condition the home was shown in. While they stated maintenance would address the issues, the property should never have been listed or shown in that state to begin with.
As someone who has rented for over 10 years and maintains a very clean home, this experience felt unprofessional and discouraging. I expected transparency and proper preparation.
I recommend potential renters request recent photos or confirm the condition before viewing a property. My hope is that Mill Creek improves the accuracy of their listings and the way they prepare homes for showings, because first impressions matter.
CC
Chanice Capri
Nov 11, 2025
1.0
If I can give no stars I would ! HORRIBLE management company, poor customer service, they only care about money and how to get the most they can out of you ! I literally lived there for only 4 months and they charged me for extra damage that I didn’t even do … the pictures they sent me were how the house looked before I even moved in. When I moved out they charged me with the damages and cleaning fees of how the house looked way before I moved in. For example, I never left the tub looking like that, never damaged the walls, & the cabinets were never broken like how it is in the pictures! I would advise you to take photos when you leave the property and do your own inspection, so you can take this management company to court if they ever try to give false misrepresentation or information for money in their pockets ! Tasha & Nicole are very unprofessional people specifically! Company is not worth it find something else PLEASEEEE you deserve better i promise
Frequently Asked Questions About Mill Creek Management & Real Estate Sales Inc
What services does Mill Creek Management & Real Estate Sales Inc provide?
Mill Creek Management & Real Estate Sales Inc offers customized property management solutions specifically designed for tenants and homeowners in Tulare and Kings Counties.
Where is Mill Creek Management & Real Estate Sales Inc located?
They are located at 300 W School Ave, Visalia, CA 93291, United States.
What are the business hours of Mill Creek Management & Real Estate Sales Inc?
They are open Monday through Friday, from 8:00 AM to 12:30 PM and 1:30 PM to 4:30 PM. They are closed on Saturdays and Sundays.
How can I contact Mill Creek Management & Real Estate Sales Inc?
You can contact them by phone at +1 559-733-3385 or by email at info@millcreekmgt.com.
What payment options does Mill Creek Management & Real Estate Sales Inc accept?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
What is the website for Mill Creek Management & Real Estate Sales Inc?
Their website is https://www.millcreekmgt.com/.
Which nearby places might be useful to visit before or after meeting at Mill Creek Management & Real Estate Sales Inc?
Nearby places like the Tulare County Library and Visalia Library are good spots for research or leisure, and Serenity Salon & Spa or Jacqueline’s Hair offer relaxation and beauty services.
Are there any nearby real estate offices to Mill Creek Management & Real Estate Sales Inc?
Yes, nearby real estate businesses include RPS Real Estate and Tulare County Escrow Co., which may provide complementary services.
What community services and organizations are located near Mill Creek Management & Real Estate Sales Inc?
Nearby community services include Kings Tulare Uniserv Unit, Children’s Lighthouse Foster Family Agency, and Central Valley Recovery Services, Inc., offering various social and health support.
Does Mill Creek Management & Real Estate Sales Inc serve multiple market areas?
Yes, they have over 40 years of experience serving Tulare and Kings Counties, tailoring solutions to the unique market conditions of each area.