Riverside Apartments

Reviews

• MA

  MeMarket Agent

  1 day ago
  2.0
  The maintenance staff at the building is great, but the management leaves a lot to be desired if you can get in touch with them. Also, they are currently undergoing a full renovation of the interior courtyard which tenants were given about 2 days notice of. One jackhammer demoing the all the cement on the grounds. If you are considering moving here, give it 6 months to a year.
• CR

  Clayton Ryan

  Feb 19, 2026
  1.0
  ★★☆☆☆ Riverside Villa Apartments (Jones & Jones) I’ve lived here over five years and the pattern is consistent: they raise rent 5% annually and long term tenants end up paying the same top of market price as new move ins getting more renovated units. The complex itself is maintained at a bare minimum, but rent is pushed as high as they can regardless of tenant history or loyalty. What made it worse was how the front office handled it. For over a year I kept getting indirect, runaround responses and was even pushed into writing emails trying to change my leasing terms, only to be told at the very end that the increase was “mandatory,” no lease terms were being offered (again), and there was nothing I could do. I’ve heard the all too similar frustrations from other long term tenants. Jones & Jones also doesn’t have the best reputation across the buildings they manage, and this experience shows why. Update in response to management’s reply: Management says they value long term residents and that rates reflect market conditions and community improvements. To clarify: After five years of consistent 5 percent annual increases, my unrenovated unit is priced at the same level as newly renovated units offered to new move ins. No alternative lease terms were presented despite nearly ten separate attempts to resolve this via phone and email. I was ultimately told the increase was mandatory and non negotiable. If long term residents are valued, there should be a meaningful distinction between renovated inventory and older units in both pricing and lease flexibility. This is about pricing parity and transparency, not about whether increases exist.
• KH

  Khrystyne Haje

  Dec 25, 2025
  5.0
  June has been very helpful through the lease process. I am yet to move in, but so far, so good!
• GA

  Gal BEN ARI

  Nov 6, 2025
  1.0
  Avoid this place if you don’t want to chase your own money. Poor communication, one employee says A, another says B and once they’ve got your money, good luck ever seeing it again. I took a tour, and honestly, the apartment itself was decent: clean, fairly priced, and seemed to fit what I needed. Unfortunately, the person who gave the tour seemed uninterested and rushed through everything, barely answering my questions. After deciding to move forward, I paid the application fee, and that’s when everything went downhill. The same lady suddenly told me it was “impossible” to move in on my requested dates, even though another employee had confirmed it was fine. A week went by with no updates. When I called back, she claimed she thought I had canceled, which made no sense. I explained what her coworker had said, and she said she need to check. At that point, I decided not to deal with such confusion and asked to cancel my application. They never refunded my application fee, even after several follow-up calls. Bottom line: disorganized, unprofessional, and not worth the headache.