Staff Responsiveness
Many reviews highlight the friendly and responsive nature of the staff, particularly Cynthia and Jennifer, who are praised for their helpfulness and attentiveness to residents' needs.
Location
The apartment complex is well-located near downtown Sunnyvale, with easy access to restaurants, shops, and public transportation, making it a convenient choice for residents.
Maintenance Issues
While maintenance requests are generally handled promptly, some residents reported mixed experiences, particularly with the effectiveness of repairs and the management's responsiveness after a change in ownership.
Noise Concerns
Several reviews mention noise from the nearby Caltrain, which can be disruptive, especially for units facing the tracks, although some residents noted that they adapted to the noise over time.
Community Atmosphere
The complex is described as having a friendly and welcoming community feel, with many residents appreciating the sense of safety and camaraderie among neighbors.