Business Details
About
Property Management CompanyAssocia
Associa Northern California is a community association and property management company based in California.
Location
Hours
Reviews
4.3
285 reviews
5 stars
215
4 stars
18
3 stars
8
2 stars
5
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the responsiveness and professionalism of specific team members, particularly Diane Eppler, Jason Caro, and Crystal Nachbar, highlighting their quick and helpful responses.
Communication Issues
Several reviews noted significant problems with communication, including delayed responses, difficulty reaching staff, and unanswered inquiries, leading to frustration among residents.
Transition Experience
The transition to Associa was generally viewed positively, with customers appreciating the support from transition coordinators like Stacy Dougherty and Jean Regato.
Mixed Reviews
While some customers reported excellent service, others expressed dissatisfaction with the overall management and responsiveness of the company, indicating a divide in customer experiences.
- RMRashid MianJan 5, 20261.0Every time you call, no one answers the phone. You leave a message, and it takes days before someone responds back. Terrible customer service.
- PMphil maDec 5, 20255.0Thanking Associa for the smooth transitioning of our HOA to Associa of Northern California. Your transition co-ordinator Stacy Dougherty did an amazing job. Thank you.
- MSMaria StefanouDec 3, 20255.0I just purchased a condo in SF that is managed by Associa. Jean Regato has helped so much in answering all my questions regarding the HOA. I have really appreciated her customer service and prompt responses.
- LMLeona MarinoNov 5, 20255.0We are transitioning our HOA to Associa and have worked with Stacy Dougherty the last few days and she is amazing. Thank you Stacy for all of your hard work us.
- RSRajeev SehgalOct 30, 20255.0Crystal Nachbar from Community Association Manager, Associa Northern California was very receptive and knowledgeable with my homeowners needs and provide immediate and excellent customer service. Well done Crystal and keep up the excellent work.
Frequently Asked Questions About Associa Northern California
What services does Associa Northern California provide?
Associa Northern California is a community association and property management company offering property and building maintenance as well as community association services.
Where is Associa Northern California located?
Associa Northern California is located at 10100 Trinity Pkwy #305, Stockton, CA 95219, United States.
What are the operating hours of Associa Northern California?
The office is open Monday through Friday from 9:00 AM to 12:30 PM and then from 1:30 PM to 4:00 PM. It is closed on Saturdays and Sundays.
How can I contact Associa Northern California?
You can reach them by phone at +1 209-644-4900 or email at customerservice@associaonline.com.
Does Associa Northern California have an online presence?
Yes, you can visit their website at https://associaonline.com/locations/associa-northern-california and find them on Facebook under Associa Northern California, Stockton, CA.
What categories of services does Associa Northern California specialize in?
They specialize in property management, property and building maintenance, community association management, and related services.
Is Wells Fargo Dealer Services located near Associa Northern California?
Yes, Wells Fargo Dealer Services, a banking service, is located nearby, which may be convenient for financial transactions when visiting Associa Northern California.
What nearby medical facilities are close to Associa Northern California?
Nearby medical facilities include Trinity Urgent Care Stockton, Primary Care: Adventist Health Physicians Network, and Community Medical Centers, providing urgent care and primary healthcare services.
Are there employment agencies near Associa Northern California?
Yes, employment agencies such as OfficeTeam, Robert Half, and Accountemps are located nearby, which could assist visitors looking for staffing or job placement services.
What nearby attractions or business parks are around Associa Northern California?
Spanos Business Park is nearby and serves as both a park and a hub for construction services, making it a nice spot for visitors interested in local attractions or business activities.