Certified by Associa Northern California • Mar 01, 2026
Reviews
4.3
288 reviews
5 stars
216
4 stars
18
3 stars
8
2 stars
5
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication and responsiveness, with numerous complaints about unanswered calls and emails.
Positive Staff Feedback
Several customers praised specific staff members for their professionalism, responsiveness, and helpfulness, particularly highlighting individuals like Crystal Nachbar, Diane Eppler, and Jason Caro.
Transition Experience
Some customers expressed satisfaction with the transition process to Associa, noting smooth coordination and support from staff during this period.
Overall Dissatisfaction
A significant number of reviews indicated a general dissatisfaction with the company's service, citing unprofessionalism and a lack of effective management.
AS
Amber Salazar
Feb 5, 2026
1.0
0 stars if that is a option. The company we do business with switched over to this company to handle all their payments. They do not respond to emails, they do not answer the phone, they do not call back and it has been 4 months and they have sent 1 payment and have made up countless excuses and will not do what they are supposed to do when the invoice is sent and approved. Its unprofessional and unacceptable. We deal with Rachel and Jacob, I talk to myself on emails becuase I get no response or a rude one with no information from her… I should not have to waste so much time trying to follow up on one client and figure out why I am not receiving payment. They also give false information and have you go in circles! Take your money and clients elsewhere..
RM
Rashid Mian
Jan 5, 2026
1.0
Every time you call, no one answers the phone. You leave a message, and it takes days before someone responds back. Terrible customer service.
PM
phil ma
Dec 5, 2025
5.0
Thanking Associa for the smooth transitioning of our HOA to Associa of Northern California. Your transition co-ordinator Stacy Dougherty did an amazing job. Thank you.
MS
Maria Stefanou
Dec 3, 2025
5.0
I just purchased a condo in SF that is managed by Associa. Jean Regato has helped so much in answering all my questions regarding the HOA. I have really appreciated her customer service and prompt responses.
LM
Leona Marino
Nov 5, 2025
5.0
We are transitioning our HOA to Associa and have worked with Stacy Dougherty the last few days and she is amazing.
Thank you Stacy for all of your hard work us.
Frequently Asked Questions About Associa Northern California
What services does Associa Northern California provide?
Associa Northern California is a community association and property management company offering property and building maintenance as well as community association services.
Where is Associa Northern California located?
Associa Northern California is located at 10100 Trinity Pkwy #305, Stockton, CA 95219, United States.
What are the operating hours of Associa Northern California?
The office is open Monday through Friday from 9:00 AM to 12:30 PM and then from 1:30 PM to 4:00 PM. It is closed on Saturdays and Sundays.
How can I contact Associa Northern California?
You can reach them by phone at +1 209-644-4900 or email at customerservice@associaonline.com.
Does Associa Northern California have an online presence?
Yes, you can visit their website at https://associaonline.com/locations/associa-northern-california and find them on Facebook under Associa Northern California, Stockton, CA.
What categories of services does Associa Northern California specialize in?
They specialize in property management, property and building maintenance, community association management, and related services.
Is Wells Fargo Dealer Services located near Associa Northern California?
Yes, Wells Fargo Dealer Services, a banking service, is located nearby, which may be convenient for financial transactions when visiting Associa Northern California.
What nearby medical facilities are close to Associa Northern California?
Nearby medical facilities include Trinity Urgent Care Stockton, Primary Care: Adventist Health Physicians Network, and Community Medical Centers, providing urgent care and primary healthcare services.
Are there employment agencies near Associa Northern California?
Yes, employment agencies such as OfficeTeam, Robert Half, and Accountemps are located nearby, which could assist visitors looking for staffing or job placement services.
What nearby attractions or business parks are around Associa Northern California?
Spanos Business Park is nearby and serves as both a park and a hub for construction services, making it a nice spot for visitors interested in local attractions or business activities.
Brand Certified Facts from Associa Northern California
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Certified March 01, 2026Yext Knowledge Graph
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