Business Details
About
Property Management Company
Associa Northern California is a community association and property management company based in California.
Location
Hours
Reviews
4.3
282 reviews
5 stars
213
4 stars
18
3 stars
8
2 stars
5
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the responsiveness and professionalism of specific team members, particularly Crystal Nachbar, Robert Perez, and Diane Eppler, highlighting their ability to address issues promptly.
Communication Issues
Several reviews indicated significant problems with communication, including delayed responses, unanswered calls, and difficulty reaching management, leading to frustration among residents.
Mixed Experiences
While some customers reported excellent service and support, others expressed dissatisfaction with the overall management and responsiveness of the company, suggesting inconsistency in service quality.
Professionalism
Certain employees were commended for their professionalism and helpfulness, contributing positively to customer experiences, while others faced criticism for unprofessional behavior.
Transition Challenges
Customers noted challenges during the transition to Associa, with some expressing concerns about unresolved issues and the effectiveness of the management team.
- LMLeona MarinoNov 5, 20255.0We are transitioning our HOA to Associa and have worked with Stacy Dougherty the last few days and she is amazing. Thank you Stacy for all of your hard work us.
- RSRajeev SehgalOct 30, 20255.0Crystal Nachbar from Community Association Manager, Associa Northern California was very receptive and knowledgeable with my homeowners needs and provide immediate and excellent customer service. Well done Crystal and keep up the excellent work.
- GCGina CruzOct 26, 20255.0Thank you Crystal. Although I did not get the answer that I needed, I really appreciate your immediate response to my email and explaining why I can’t get the list that I asked for and for that I am giving you a 5 star rating.
- JLJanet LaiOct 11, 20255.0I want to express my sincere appreciation for the outstanding service I received from Robert Perez. I recently had two issues that needed attention, and Robert was very responsive, professional, and helpful throughout the entire process. He followed up promptly, kept me informed, and made sure everything was resolved efficiently. Thank you, Robert for your help and support.
- LHLisa HansonOct 3, 20255.0I appreciate the quick and professional service I received from Crystal Nachbar!! We’ve invested a lot of time & money to keep our communities beautiful! It’s nice to have a professional team supporting us! Thank you very much, Lisa
Frequently Asked Questions About Associa Northern California
What services does Associa Northern California provide?
Associa Northern California is a community association and property management company offering property and building maintenance as well as community association services.
Where is Associa Northern California located?
Associa Northern California is located at 10100 Trinity Pkwy #305, Stockton, CA 95219, United States.
What are the operating hours of Associa Northern California?
The office is open Monday through Friday from 9:00 AM to 12:30 PM and then from 1:30 PM to 4:00 PM. It is closed on Saturdays and Sundays.
How can I contact Associa Northern California?
You can reach them by phone at +1 209-644-4900 or email at customerservice@associaonline.com.
Does Associa Northern California have an online presence?
Yes, you can visit their website at https://associaonline.com/locations/associa-northern-california and find them on Facebook under Associa Northern California, Stockton, CA.
What categories of services does Associa Northern California specialize in?
They specialize in property management, property and building maintenance, community association management, and related services.
Is Wells Fargo Dealer Services located near Associa Northern California?
Yes, Wells Fargo Dealer Services, a banking service, is located nearby, which may be convenient for financial transactions when visiting Associa Northern California.
What nearby medical facilities are close to Associa Northern California?
Nearby medical facilities include Trinity Urgent Care Stockton, Primary Care: Adventist Health Physicians Network, and Community Medical Centers, providing urgent care and primary healthcare services.
Are there employment agencies near Associa Northern California?
Yes, employment agencies such as OfficeTeam, Robert Half, and Accountemps are located nearby, which could assist visitors looking for staffing or job placement services.
What nearby attractions or business parks are around Associa Northern California?
Spanos Business Park is nearby and serves as both a park and a hub for construction services, making it a nice spot for visitors interested in local attractions or business activities.