Associa Northern California

Reviews

• PS

  pratik saha

  Apr 23, 2026
  1.0
  Absolute nightmare—$900 for "service" that doesn't exist! I am beyond frustrated. I was charged $900 for a single document package, which included a fee for "expedited delivery." Not only were the documents I received incorrect, but the management has completely ghosted me. My underwriter has urgent questions that need answering to save my closing, yet after multiple emails and phone calls, I’ve received zero response. It is predatory to charge nearly a thousand dollars for a document and then provide the worst customer service imaginable. They take your money instantly but disappear when they actually have to do their jobs. Avoid this management company if you have a choice. This has been a total disaster.
• KR

  Kanak Ratanjee

  Apr 2, 2026
  5.0
  Sonja Evans was great and very helpful and wonderful to work with her.
• PS

  Patrick Samsell

  Mar 12, 2026
  1.0
  Sent the wrong Statement. It Should have been Feb 28 2026 not Jan 31 2026. I didnt need 2 copies for Han 31 stmts and no copy of Feb 28th stmt.
• KS

  Kelen SHIE

  Mar 5, 2026
  1.0
  The management is extremely poor and fails to provide any effective support to residents when problems arise.
• AS

  Amber Salazar

  Feb 5, 2026
  1.0
  0 stars if that is a option. The company we do business with switched over to this company to handle all their payments. They do not respond to emails, they do not answer the phone, they do not call back and it has been 4 months and they have sent 1 payment and have made up countless excuses and will not do what they are supposed to do when the invoice is sent and approved. Its unprofessional and unacceptable. We deal with Rachel and Jacob, I talk to myself on emails becuase I get no response or a rude one with no information from her… I should not have to waste so much time trying to follow up on one client and figure out why I am not receiving payment. They also give false information and have you go in circles! Take your money and clients elsewhere..

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