Staff Performance
Many customers praised the staff, particularly Rosie and Maria, for their helpfulness and responsiveness.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including slow response times and unresolved issues.
High Utility Costs
Multiple customers expressed dissatisfaction with high utility bills, particularly for water, which is shared among residents.
Noise Complaints
Numerous reviews mentioned noise disturbances from neighbors and nearby traffic, impacting the overall living experience.
Move-Out Experience
Several customers reported negative experiences regarding move-out procedures, including disputes over security deposits and unexpected fees.